# Guru: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 16 judge labels across 3 categories by 9 of 14 models. Page: https://www.gane.ai/index/it/vendors/guru

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Enterprise AI assistants](https://www.gane.ai/index/it/it-data/enterprise-ai-assistants/index.md) | 0% | 18 | 0% | 8 |
| [IT documentation](https://www.gane.ai/index/it/operations/it-documentation/index.md) | 0% | 42 | 29% | 7 |
| [SaaS management platforms](https://www.gane.ai/index/it/operations/saas-management-platforms/index.md) | 0% | 50 | 0% | 1 |

## What the models said for it

- "For small teams, Guru and Notion AI offer the most accessible entry points at $10-15/user/month." (Claude Haiku 4.5, Enterprise AI)
- "with Guru as the ultra-cheap alternative if your main need is internal knowledge retrieval" (DeepSeek V4 Flash, Enterprise AI)
- "if you want lightweight, searchable team knowledge rather than formal IT documentation" (GPT-5.4 mini, IT documentation)
- "targeted solutions like Moveworks or Guru are worth evaluating." (Gemini 3.5 Flash, Enterprise AI)

## And against it

- "Pricing has been pulled from their site (quote-based), and it's less suitable for deep IT infrastructure documentation." (DeepSeek V4 Flash, IT documentation)
- "Overkill unless you're already in enterprise ITSM" (Grok 4.20, IT documentation)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 1 | 2 | 0 | 3 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 0 | 1 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 1 | 1 |
| Mistral Small | 0 | 0 | 1 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 2 | 0 | 1 | 3 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 2 | 0 | 0 | 2 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 1 | 1 | 0 | 2 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 2 | 0 | 2 |

## Sources returned with these answers

The sites and pages cited by the answers that named Guru, from 20 of the 31 answers that named it (only the models that return a source list).

### Domains cited

- g2.com: 10
- ones.com: 6
- capterra.com: 5
- coworker.ai: 5
- boei.help: 4
- document360.com: 4
- getapp.com: 4
- microsoft.com: 4
- aimultiple.com: 3
- chatbase.co: 3

### Pages cited

- https://boei.help/blog/internal-chatbot-employees: 4
- https://aimultiple.com/it-documentation-software: 3
- https://capterra.com/it-documentation-software: 3
- https://coworker.ai/blog/best-enterprise-ai-platforms-2026: 3
- https://coworker.ai/blog/enterprise-ai-pricing-comparison-2026: 3
- https://ajelix.com/ai/enterprise-chatbots: 2
- https://atlassian.com/: 2
- https://axis-intelligence.com/best-enterprise-ai-chatbot-platforms-2025: 2

## What it publishes

Every page getguru.com exposes, read 2026-10-05: 10001 addresses. By kind, pages and the last 90 days:

- blog: 428 pages, 0 in the last 90 days, latest 2026-06-25
- case study: 43 pages, 1 in the last 90 days, latest 2026-08-14
- webinar or virtual event: 12 pages, 0 in the last 90 days, latest undated
- conference or event: 7 pages, 0 in the last 90 days, latest undated
- report or ebook: 2 pages, 0 in the last 90 days, latest undated
- comparison: 570 pages, 0 in the last 90 days, latest undated
- template or tool: 97 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 5 pages, 0 in the last 90 days, latest undated
- news or press: 2 pages, 0 in the last 90 days, latest undated
- Recent: 2026-08-14 case study: Thinkific https://www.getguru.com/customers/thinkific
- Recent: 2026-06-25 blog: Knowledge accuracy gap https://www.getguru.com/blog/knowledge-accuracy-gap
- Recent: 2026-04-24 case study: Perk global customer care https://www.getguru.com/customers/perk-global-customer-care
- Recent: 2026-04-23 case study: Admin prompt management https://www.getguru.com/customers/admin-prompt-management
- Recent: 2026-04-23 case study: Bonafide faster cx answers https://www.getguru.com/customers/bonafide-faster-cx-answers
- Recent: 2026-04-23 case study: Eliminate context switching https://www.getguru.com/customers/eliminate-context-switching

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.