# Grok: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 3 judge labels across 3 categories by 2 of 14 models. Page: https://www.gane.ai/index/it/vendors/grok

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [AI IT support agents](https://www.gane.ai/index/it/operations/ai-it-support-agents/index.md) | 0% | 128 | 100% | 1 |
| [Enterprise AI assistants](https://www.gane.ai/index/it/it-data/enterprise-ai-assistants/index.md) | 0% | 136 | 100% | 1 |
| [ML platforms](https://www.gane.ai/index/it/it-data/ml-platforms/index.md) | 0% | 134 | 100% | 1 |

## And against it

- "This platform has accumulated significant complaints: Poor customer support ... 873 FTC complaints" (DeepSeek V4 Flash, ML platforms)
- "early/custom builds on top of ChatGPT, Claude, or Grok ... Avoid for anything beyond reading public knowledge bases or simple triage." (Grok 4.20, AI IT agents)
- "Often lack robust enterprise controls initially." (Grok 4.20, Enterprise AI)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 2 | 2 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 1 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Grok, from 6 of the 6 answers that named it (only the models that return a source list).

### Domains cited

- cheatsheetseries.owasp.org: 2
- cyber.gov.au: 2
- ravenna.ai: 2
- suse.com: 2
- trustpilot.com: 2
- abroadworks.com: 1
- adept-it.com.au: 1
- agentmodeai.com: 1
- akamai.com: 1
- apps.shopify.com: 1

### Pages cited

- https://ravenna.ai/blog/it-support-ai-guardrails: 2
- https://suse.com/blog/risks-and-opportunities-for-enterprise-applications-of-ai-personal-assistants: 2
- https://trustpilot.com/review/grok.com: 2
- http://fortune.com/2026/10/29/rent-the-model-own-the-harness-ai-choke-points: 1
- https://abroadworks.com/blog/ai-customer-service-trap: 1
- https://adept-it.com.au/2026/10/15/ai-tools-in-the-workplace-risks-australian-smbs: 1
- https://agentmodeai.com/operators/ai-vendor-redflags-smb: 1
- https://akamai.com/resources/white-paper/shadow-ai: 1

## In its own words

What Grok's own pages state, read 2026-10-06. Stated by the vendor, not checked by the index.

- Positioning: Grok is an AI assistant built by SpaceXAI. Chat, create images, write code, and get real-time answers from the web and X. (https://grok.com/)
- Price stated: 0 (https://grok.com/)
- Free plan or trial: 0 (https://grok.com/)

## What it publishes

Every page grok.com exposes, read 2026-09-29: 11 addresses. By kind, pages and the last 90 days:


## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.