# Grasshopper: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 9 judge labels across 1 category by 7 of 14 models. Page: https://www.gane.ai/index/it/vendors/grasshopper

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Business phone systems](https://www.gane.ai/index/it/operations/business-phone-systems/index.md) | 4% | 5 | 33% | 9 |

## What the models said for it

- "Grasshopper could prove the most cost-effective option for small teams of 5 to 20 employees" (Claude Haiku 4.5, Business phones)
- "start with Google Voice or Grasshopper" (Kimi K2, Business phones)
- "Virtual phone system that's easy to set up, but less robust than full UC platforms." (GPT-5.4 mini, Business phones)
- "Best for: Solopreneurs and very small businesses wanting a simple virtual number" (DeepSeek V4 Flash, Business phones)

## And against it

- "many IT professionals advise avoiding systems like Grasshopper for anything beyond the absolute smallest operation" (Qwen 3.7 Flash, Business phones)
- "Not for growing teams. Complaints focus on feeling outdated, extra/hidden costs, unhelpful customer service" (Grok 4.20, Business phones)
- "Ideal for very basic needs like call forwarding, but lacks full VoIP depth." (Grok 4.20, Business phones)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 0 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 2 | 0 | 0 | 2 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 0 | 1 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 2 | 2 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 1 | 0 | 0 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 1 | 1 |
| Kimi K2 | 1 | 0 | 0 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Grasshopper, from 25 of the 29 answers that named it (only the models that return a source list).

### Domains cited

- nextiva.com: 13
- business.usnews.com: 11
- cloudtalk.io: 10
- getvoip.com: 10
- business.org: 6
- fitsmallbusiness.com: 6
- crazyegg.com: 5
- dialpad.com: 5
- nawbo.org: 5
- reddit.com: 5

### Pages cited

- https://business.usnews.com/business-phone-systems/best-small-business-phone-systems: 8
- https://nextiva.com/blog/best-business-phone-system-for-small-teams.html: 8
- https://nextiva.com/blog/business-phone-plans.html: 7
- https://business.org/services/phone/best-small-business-phone-systems: 6
- https://cloudtalk.io/blog/phone-system-for-small-business: 6
- https://getvoip.com/blog/business-phone-systems: 6
- https://crazyegg.com/blog/best-business-phone-systems: 5
- https://nawbo.org/expert-reviews/small-business-phone-systems: 5

## In its own words

What Grasshopper's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: The best business phone app for entrepreneurs. (https://grasshopper.com/)
- For: entrepreneurs; small business owners (https://grasshopper.com/)
- Price stated: Plans start as low as $14/month. (https://grasshopper.com/)
- Starting price: 14 (https://grasshopper.com/)
- Free plan or trial: Try Grasshopper free for 7 days (https://grasshopper.com/)
- Customers named: Offshore Relief, Pro Resume, Destination by Design, Northwest Skills

## What it publishes

Every page grasshopper.com exposes, read 2026-10-05: 908 addresses. By kind, pages and the last 90 days:

- blog: 512 pages, 8 in the last 90 days, latest 2026-09-23
- case study: 1 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 1 pages, 0 in the last 90 days, latest 2010-03-22
- report or ebook: 1 pages, 0 in the last 90 days, latest 2011-05-07
- comparison: 18 pages, 0 in the last 90 days, latest 2026-05-11
- template or tool: 2 pages, 0 in the last 90 days, latest 2018-08-18
- glossary or explainer: 14 pages, 1 in the last 90 days, latest 2026-09-18
- podcast or video: 2 pages, 0 in the last 90 days, latest 2019-08-15
- news or press: 1 pages, 0 in the last 90 days, latest 2025-04-21
- Recent: 2026-09-23 blog: Best ai tools for solopreneurs https://grasshopper.com/blog/best-ai-tools-for-solopreneurs
- Recent: 2026-09-18 glossary or explainer: What is openphone key pricing and features information https://grasshopper.com/blog/what-is-openphone-key-pricing-and-features-information
- Recent: 2026-09-11 blog: Shared number for small businesses https://grasshopper.com/blog/shared-number-for-small-businesses
- Recent: 2026-09-08 blog: 5 best virtual phone systems small businesses https://grasshopper.com/blog/5-best-virtual-phone-systems-small-businesses
- Recent: 2026-08-03 blog: Word of mouth marketing https://grasshopper.com/blog/word-of-mouth-marketing
- Recent: 2026-07-31 blog: How to become a freelancer https://grasshopper.com/blog/how-to-become-a-freelancer

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.
