# GoToAssist: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 3 judge labels across 1 category by 3 of 14 models. Page: https://www.gane.ai/index/it/vendors/gotoassist

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Remote support and remote access](https://www.gane.ai/index/it/operations/remote-support-and-remote-access/index.md) | 0% | 73 | 67% | 3 |

## And against it

- "Avoid high-cost solutions like TeamViewer, LogMeIn Rescue, or GoToAssist" (DeepSeek V4 Flash, Remote support)
- "Legitimate business staples, but often spoofed in phishing campaigns" (Qwen 3.7 Flash, Remote support)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 1 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 1 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named GoToAssist, from 2 of the 3 answers that named it (only the models that return a source list).

### Domains cited

- amtrustfinancial.com: 1
- capterra.com: 1
- cisa.gov: 1
- dualmon.com: 1
- getapp.co.uk: 1
- getapp.com: 1
- github.com: 1
- malwarebytes.com: 1
- me.pcmag.com: 1
- mspsoftware.net: 1

### Pages cited

- https://amtrustfinancial.com/blog/small-business/do-not-fall-victim-to-remote-access-scams: 1
- https://capterra.com/p/112011/Zoho-Assist: 1
- https://capterra.com/p/152245/Remote-Desktop-Manager: 1
- https://capterra.com/remote-support-software/s/small-businesses: 1
- https://capterra.com/resources/best-remote-support-software-review-analysis: 1
- https://cisa.gov/sites/default/files/2023-06/Guide%20to%20Securing%20Remote%20Access%20Software_clean%20Final_508c.pdf: 1
- https://dualmon.com/: 1
- https://dualmon.com/enterprise: 1

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.