# GLPI: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 21 judge labels across 2 categories by 12 of 14 models. Page: https://www.gane.ai/index/it/vendors/glpi

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [IT asset management](https://www.gane.ai/index/it/operations/it-asset-management/index.md) | 4% | 6 | 7% | 14 |
| [IT service management](https://www.gane.ai/index/it/operations/it-service-management/index.md) | 3% | 6 | 0% | 7 |

## What the models said for it

- "Snipe-IT/GLPI self-hosted or Lansweeper's 100-asset free tier are the most cited cost-effective starting points" (Muse Glimmer 30B, ITAM)
- "If you have IT admin resources available, GLPI gives you the most capability per dollar — effectively free." (DeepSeek V4 Flash, ITSM)
- "Under $500/year: Start with Jira Service Management (free tier) or GLPI (self-hosted)" (MiniMax M2.5, ITSM)
- "the best choices are Snipe‑IT or GLPI (self‑hosted open‑source)" (GLM 4.7 FlashX, ITAM)

## And against it

- "Caution level: Medium-high if you lack in-house dev/support resources." (Grok 4.20, ITAM)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-5.4 mini | 0 | 1 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 2 | 0 | 0 | 2 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 2 | 0 | 1 | 3 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 1 | 2 | 0 | 0 | 3 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 2 | 0 | 0 | 2 |
| GLM 4.7 FlashX | 1 | 2 | 0 | 0 | 3 |
| MiniMax M2.5 | 1 | 0 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 1 | 0 | 0 | 1 |
| Muse Glimmer 30B | 1 | 1 | 0 | 0 | 2 |

## Sources returned with these answers

The sites and pages cited by the answers that named GLPI, from 42 of the 47 answers that named it (only the models that return a source list).

### Domains cited

- capterra.com: 21
- reddit.com: 16
- spotsaas.com: 16
- sherpadesk.com: 15
- gocodes.com: 13
- g2.com: 12
- resources.rework.com: 12
- designrush.com: 11
- softwareadvice.com: 11
- desk365.io: 10

### Pages cited

- https://sherpadesk.com/blog/best-it-asset-management-software: 15
- https://gocodes.com/fixed-asset-management/best-it-asset-management-softwares: 13
- https://spotsaas.com/list/it-asset-management-software/for-small-business: 12
- https://designrush.com/agency/it-services/trends/it-asset-management-software: 11
- https://forbes.com/advisor/business/software/best-it-asset-management-software: 9
- https://resources.rework.com/tools/it-management/best-it-asset-management-software-2026: 8
- https://shelf.nu/blog/best-it-asset-management-software-small-teams: 8
- https://softwareadvice.com/help-desk/it-asset-management-comparison: 8

## In its own words

What GLPI's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: Smart IT Service Management, Helpdesk & Asset Tracking (https://glpi-project.org/)
- For: IT service management (https://glpi-project.org/)
- Price stated: GLPI Network Cloud: 19 € Excl. tax / month / user Standard Interface; GLPI Network Private Cloud: 21 € Excl. tax / month / user Standard Interface; GLPI Network Basic: 100 € per month (excl. VAT); GLPI Network Standard: 300 € per month (excl. VAT); GLPI Network Advanced: 1 000 € per month (excl. VAT); GLPI Network Enterprise: 4 500 € per month (excl. VAT); Based on a quote (https://www.glpi-project.org/en/pricing/)
- Starting price: 19 € (https://www.glpi-project.org/en/pricing/)
- Free plan or trial: 45 Days Free (https://glpi-project.org/)
- Hosting: OVHCloud, Acronis France/Strasbourg, Scaleway France/Paris
- Customers named: ARSEAA, Hexafret, Grupo DPSP, Econocom, Giesecke+Devrient, DPZ, IT Gouvernance, Domusvi

## What it publishes

Every page glpi-project.org exposes, read 2026-09-29: 2517 addresses. By kind, pages and the last 90 days:

- case study: 10 pages, 4 in the last 90 days, latest 2026-09-17
- webinar or virtual event: 4 pages, 0 in the last 90 days, latest 2024-01-17
- conference or event: 3 pages, 0 in the last 90 days, latest 2026-06-30
- template or tool: 12 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 2 pages, 0 in the last 90 days, latest undated
- podcast or video: 7 pages, 2 in the last 90 days, latest 2026-08-17
- news or press: 4 pages, 1 in the last 90 days, latest 2026-07-01
- Recent: 2026-09-17 case study: Exafret case study how a rail freight operator cut support costs and complexity with glpi https://www.glpi-project.org/en/exafret-case-study-how-a-rail-freight-operator-cut-support-costs-and-complexity-with-glpi/
- Recent: 2026-08-26 case study: Grupo dpsp customer case study how brazils 2nd largest pharmacy chain manages itsm and esm with glpi https://www.glpi-project.org/en/grupo-dpsp-customer-case-study-how-brazils-2nd-largest-pharmacy-chain-manages-itsm-and-esm-with-glpi/
- Recent: 2026-08-17 podcast or video: Glpi in picture https://help.glpi-project.org/videos/glpi-in-picture
- Recent: 2026-08-17 podcast or video: Glpi in picture https://help.glpi-project.org/videos/fr/glpi-in-picture
- Recent: 2026-08-12 case study: Customer success story how consorcio dpz in brazil centralizes 16000 tickets and 100000 it assets with glpi network https://www.glpi-project.org/en/customer-success-story-how-consorcio-dpz-in-brazil-centralizes-16000-tickets-and-100000-it-assets-with-glpi-network/
- Recent: 2026-07-29 case study: Econocom case study how to manage 260000 tickets and 2 million assets with glpi https://www.glpi-project.org/en/econocom-case-study-how-to-manage-260000-tickets-and-2-million-assets-with-glpi/

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.