# FullStory: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 5 judge labels across 2 categories by 4 of 14 models. Page: https://www.gane.ai/index/it/vendors/fullstory

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Error and crash monitoring](https://www.gane.ai/index/it/developer/error-and-crash-monitoring/index.md) | 0% | 44 | 67% | 3 |
| [Website and synthetic monitoring](https://www.gane.ai/index/it/operations/website-and-synthetic-monitoring/index.md) | 0% | 82 | 50% | 2 |

## What the models said for it

- "Powerful session replay, frustration signals, and analytics. Good for mid-market B2B SaaS." (Mistral Small, Uptime monitoring)

## And against it

- "these tools introduce unnecessary bandwidth overhead, client-side performance penalties, and significantly higher costs" (Gemini 3.5 Flash, Error monitoring)
- "Session replay tools (like FullStory, Hotjar, etc.) ... privacy experts raise serious concerns" (MiniMax M2.5, Uptime monitoring)
- "LogRocket/FullStory/Hotjar — if you're in a regulated industry or handle sensitive data" (Kimi K2, Error monitoring)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 1 | 1 | 2 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 1 | 0 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 1 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 1 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named FullStory, from 8 of the 10 answers that named it (only the models that return a source list).

### Domains cited

- ones.com: 3
- betterstack.com: 2
- cadence.withremote.ai: 2
- dotcom-monitor.com: 2
- g2.com: 2
- geekflare.com: 2
- guideflow.com: 2
- inspectlet.com: 2
- instatus.com: 2
- raygun.com: 2

### Pages cited

- https://dotcom-monitor.com/blog/web-application-monitoring-tools: 2
- https://geekflare.com/guides/frontend-error-monitoring-tools: 2
- https://guideflow.com/blog/error-monitoring-software: 2
- https://inspectlet.com/guides/best-javascript-error-tracking-tools: 2
- https://instatus.com/blog/sentry-alternatives: 2
- https://raygun.com/blog/best-error-monitoring-tools: 2
- http://parkplacetechnologies.com/wp-content/uploads/2024/01/Entuity_Enterprise_Usability_Index_Enterprise_Monitoring_Winter_2024.pdf: 1
- https://anysecura.com/blogs/application-monitoring-tools.html: 1

## In its own words

What FullStory's own pages state, read 2026-10-06. Stated by the vendor, not checked by the index.

- Positioning: Intelligent digital experiences. Powered by human context. (https://fullstory.com/)
- For: companies (https://fullstory.com/)
- Price stated: 0.00 USD (https://www.fullstory.com/platform)
- Starting price: 0.00 (https://www.fullstory.com/platform)
- Free plan or trial: FullstoryFree (https://www.fullstory.com/plans)
- Certifications: SOC 2, SOC 3, ISO 27001, ISO 27701, ISO 42001, ISO 27017, ISO 27018, CCPA
- Hosting: Atlanta, London, Sydney, Singapore
- Customers named: Klarna, Chipotle, Pizza Hut, Finicity, YankeeCandle, VividSeats, ServiceTitan, Addison Lee

## What it publishes

Every page fullstory.com exposes, read 2026-09-29: 1425 addresses. By kind, pages and the last 90 days:

- blog: 720 pages, 29 in the last 90 days, latest 2026-09-18
- case study: 58 pages, 0 in the last 90 days, latest 2024-04-22
- webinar or virtual event: 16 pages, 0 in the last 90 days, latest undated
- conference or event: 38 pages, 0 in the last 90 days, latest 2024-03-28
- report or ebook: 1 pages, 0 in the last 90 days, latest undated
- comparison: 30 pages, 2 in the last 90 days, latest 2026-08-28
- template or tool: 2 pages, 0 in the last 90 days, latest 2022-09-27
- glossary or explainer: 6 pages, 1 in the last 90 days, latest 2026-09-28
- news or press: 4 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-28 glossary or explainer: What is a good bounce rate https://www.fullstory.com/blog/what-is-a-good-bounce-rate
- Recent: 2026-09-18 blog: Data enrichment https://www.fullstory.com/blog/data-enrichment
- Recent: 2026-09-09 blog: Beyond session replay https://www.fullstory.com/blog/beyond-session-replay
- Recent: 2026-08-31 blog: Best cro tools ecommerce https://www.fullstory.com/blog/best-cro-tools-ecommerce
- Recent: 2026-08-31 blog: 3 mcp insights from our customers https://www.fullstory.com/blog/3-mcp-insights-from-our-customers
- Recent: 2026-08-28 comparison: Mixpanel alternatives https://www.fullstory.com/blog/mixpanel-alternatives

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.