# Front: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/it/vendors/front

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [SaaS management platforms](https://www.gane.ai/index/it/operations/saas-management-platforms/index.md) | 0% | 79 | 100% | 1 |

## And against it

- "show recent complaints about support, cancellation, or reliability concerns" (GPT-5.4 mini, SaaS management)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 1 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Front, from 2 of the 2 answers that named it (only the models that return a source list).

### Domains cited

- g2.com: 2
- airframe.ai: 1
- capterra.com: 1
- expertinsights.com: 1
- gane.ai/index: 1
- getapp.com: 1
- hexamail.com: 1
- slashdot.org: 1
- trustpilot.com: 1
- vircom.com: 1

### Pages cited

- https://airframe.ai/product/globalrelay-com/analysis: 1
- https://airframe.ai/product/titanhq-com-bundles-comply/analysis: 1
- https://capterra.com/p/132901/Front/reviews: 1
- https://expertinsights.com/compliance/the-top-email-archiving-solutions-for-businesses: 1
- https://g2.com/categories/email-archiving: 1
- https://g2.com/categories/saas-management-platforms: 1
- https://g2.com/products/archive360/reviews: 1
- https://www.gane.ai/index/it/security/communications-archiving-and-compliance: 1

## In its own words

What Front's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: Customer service platform — powered by AI, designed for humans (https://front.com/)
- For: customer-first teams (https://front.com/)
- Price stated: Billed Annually (https://front.com/pricing)
- Starting price: 25 (https://front.com/pricing)
- Free plan or trial: Try for free (https://front.com/)
- Integrations claimed: 160 (https://front.com/)
- Certifications: SOC 2 Type II
- Customers named: Branch, Uber Freight, Echo Global Logistics, GP Transco, Podium Education, Gattinoni, GLT Logistics, Trusted Health

## What it publishes

Every page front.com exposes, read 2026-09-29: 4637 addresses. By kind, pages and the last 90 days:

- blog: 422 pages, 24 in the last 90 days, latest 2026-09-23
- case study: 82 pages, 2 in the last 90 days, latest 2026-08-26
- webinar or virtual event: 45 pages, 0 in the last 90 days, latest 2025-12-15
- conference or event: 16 pages, 0 in the last 90 days, latest 2026-01-29
- report or ebook: 22 pages, 1 in the last 90 days, latest 2026-09-01
- comparison: 40 pages, 5 in the last 90 days, latest 2026-08-31
- template or tool: 2 pages, 0 in the last 90 days, latest 2024-01-15
- glossary or explainer: 83 pages, 0 in the last 90 days, latest undated
- news or press: 101 pages, 0 in the last 90 days, latest 2026-04-28
- Recent: 2026-09-23 blog: Customer service software for small business https://front.com/blog/customer-service-software-for-small-business
- Recent: 2026-09-23 blog: Knowledge base metrics https://front.com/blog/knowledge-base-metrics
- Recent: 2026-09-23 blog: Knowledge centered service https://front.com/blog/knowledge-centered-service
- Recent: 2026-09-23 blog: Enterprise help desk software https://front.com/blog/enterprise-help-desk-software
- Recent: 2026-09-23 blog: Scale customer support https://front.com/blog/scale-customer-support
- Recent: 2026-09-23 blog: Customer self service portals https://front.com/blog/customer-self-service-portals

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.