# Dialpad Connect: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/it/vendors/dialpad-connect

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Business phone systems](https://www.gane.ai/index/it/operations/business-phone-systems/index.md) | 0% | 35 | 0% | 1 |

## What the models said for it

- "Look at Dialpad if AI transcripts and call summaries are a priority." (GPT-6 Luna, Business phones)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 1 | 0 | 0 | 1 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Dialpad Connect, from 4 of the 4 answers that named it (only the models that return a source list).

### Domains cited

- 8x8.com: 2
- capterra.com: 2
- dialpad.com: 2 (its own site)
- getvoip.com: 2
- nextiva.com: 2
- ringcentral.com: 2
- zoom.us: 2
- altigen.com: 1
- arphost.com: 1
- c2xcel.com: 1

### Pages cited

- https://dialpad.com/pricing: 2
- https://zoom.us/pricing/zoom-phone: 2
- https://8x8.com/en-ie/s/business-phones: 1
- https://8x8.com/products/business-phone/cloud-pbx: 1
- https://8x8.com/products/plans-and-pricing: 1
- https://altigen.com/enterprise-cloud-phone-system-comparison: 1
- https://arphost.com/business-phone-system-comparison: 1
- https://c2xcel.com/insights/ringcentral-vs-8x8-vs-nextiva: 1

## In its own words

What Dialpad Connect's own pages state, read 2026-10-06. Stated by the vendor, not checked by the index.

- Positioning: All-in-one customer communication platform with AI that takes notes, delivers insights, and helps your team stay productive. (https://dialpad.com/)
- Free plan or trial: free 14-day trial (https://www.dialpad.com/products/)
- Certifications: HIPAA, SOC 2, ISO 27001, ISO 27017, ISO 27018, PCI DSS
- Hosting: US, Global, EU, CA, JP, AU, Brazil, Canada
- Customers named: Randstad, Uber, REMAX, T-Mobile, CNN, Netflix, Tractor Supply Co., Cigna

## What it publishes

Every page dialpad.com exposes, read 2026-09-29: 7171 addresses. By kind, pages and the last 90 days:

- blog: 1268 pages, 0 in the last 90 days, latest undated
- case study: 491 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 63 pages, 0 in the last 90 days, latest undated
- conference or event: 366 pages, 0 in the last 90 days, latest undated
- report or ebook: 119 pages, 0 in the last 90 days, latest undated
- comparison: 76 pages, 0 in the last 90 days, latest undated
- template or tool: 15 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 73 pages, 0 in the last 90 days, latest undated
- news or press: 699 pages, 0 in the last 90 days, latest undated

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.