# Devrev: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 2 judge labels across 1 category by 2 of 14 models. Page: https://www.gane.ai/index/it/vendors/devrev

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [AI IT support agents](https://www.gane.ai/index/it/operations/ai-it-support-agents/index.md) | 0% | 47 | 0% | 2 |

## What the models said for it

- "Helply or DevRev (Best for B2B Context-Aware Technical Support)" (Gemini 3.5 Flash, AI IT agents)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 0 | 1 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 1 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Devrev, from 3 of the 3 answers that named it (only the models that return a source list).

### Domains cited

- devrev.ai: 3 (its own site)
- console.com: 2
- jetadmin.io: 2
- monday.com: 2
- moveworks.com: 2
- tryrisotto.com: 2
- ai.g2.com: 1
- atera.com: 1
- channelinsider.com: 1
- elementum.ai: 1

### Pages cited

- https://console.com/blog/ten-best-ai-agents-for-it-in-2026: 2
- https://devrev.ai/blog/ai-agents-for-customer-support.md: 2
- https://moveworks.com/us/en/resources/blog/agent-based-ai-for-enterprise-support-comparison: 2
- https://ai.g2.com/evaluations/categories/it-support: 1
- https://atera.com/blog/best-autonomous-it-support-tools: 1
- https://channelinsider.com/ai/shield-ai-helpdesk-benchmarks-it-support: 1
- https://devrev.ai/blog/best-itsm-tools-mid-market: 1
- https://elementum.ai/blog/leading-ai-platforms-for-automating-help-desks: 1

## In its own words

What Devrev's own pages state, read 2026-10-06. Stated by the vendor, not checked by the index.

- Positioning: The only enterprise AI platform with Native Shared Memory. (https://devrev.ai/)
- For: enterprise (https://devrev.ai/)
- Price stated: Mini: Free; Pro: Contact us; Max: Contact us (https://devrev.ai/pricing/plug)
- Starting price: Free (https://devrev.ai/pricing/plug)
- Free plan or trial: Free (https://devrev.ai/pricing/plug)
- Integrations claimed: 100 (https://devrev.ai/pricing/plug)
- Customers named: BILL, ICICI, S&P Global, F5, Indigo, ICICI Prudential Life Insurance, Pebl, Descope

## What it publishes

Every page devrev.ai exposes, read 2026-10-05: 1823 addresses. By kind, pages and the last 90 days:

- blog: 442 pages, 0 in the last 90 days, latest undated
- case study: 37 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 47 pages, 0 in the last 90 days, latest undated
- conference or event: 42 pages, 0 in the last 90 days, latest undated
- report or ebook: 8 pages, 0 in the last 90 days, latest undated
- comparison: 35 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 9 pages, 0 in the last 90 days, latest undated

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.