# Datto: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 3 judge labels across 3 categories by 2 of 14 models. Page: https://www.gane.ai/index/it/vendors/datto

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [AI IT support agents](https://www.gane.ai/index/it/operations/ai-it-support-agents/index.md) | 0% | 124 | 100% | 1 |
| [Communications archiving and compliance](https://www.gane.ai/index/it/security/communications-archiving-and-compliance/index.md) | 0% | 44 | 0% | 1 |
| [Endpoint detection and response](https://www.gane.ai/index/it/security/endpoint-detection-and-response/index.md) | 0% | 72 | 100% | 1 |

## What the models said for it

- "Tier 3 (Backup-Focused Alternatives): ... consider a backup provider" (Qwen 3.7 Flash, Comms archiving)

## And against it

- "Datto is consistently cited in "worst-of" lists by MSPs" (Qwen 3.7 Flash, EDR)
- "Over-reliance on tools like Atera's AI features, Datto/ Kaseya AI, or certain ManageEngine/ServiceNow automations has led to misconfigurations" (Grok 4.20, AI IT agents)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 1 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 1 | 2 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Datto, from 6 of the 8 answers that named it (only the models that return a source list).

### Domains cited

- g2.com: 3
- cyber.gov.au: 2
- ar5iv.labs.arxiv.org: 1
- attack.mitre.org: 1
- axcient.com: 1
- bcmmetrics.com: 1
- bestdevops.com: 1
- capterra.com: 1
- ccb.belgium.be: 1
- cheatsheetseries.owasp.org: 1

### Pages cited

- https://ar5iv.labs.arxiv.org/html/2108.10422: 1
- https://attack.mitre.org/techniques/T1219/002: 1
- https://axcient.com/blog/business-continuity-solutions: 1
- https://bcmmetrics.com/blog/business-continuity-planning-software-comparison: 1
- https://bestdevops.com/top-10-business-continuity-planning-bcp-tools-features-pros-cons-comparison: 1
- https://capterra.com/business-continuity-software: 1
- https://ccb.belgium.be/advisories/warning-critical-pre-authentication-remote-code-execution-anydesk-linux-patch: 1
- https://cheatsheetseries.owasp.org/cheatsheets/AI_Agent_Security_Cheat_Sheet.html: 1

## In its own words

What Datto's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: IT Solutions Built for You (https://datto.com/)
- For: MSPs & IT Teams (https://datto.com/)
- Price stated: GET PRICING (https://datto.com/)
- Free plan or trial: TRY IT FREE (https://datto.com/)
- Customers named: TS Conard, Inc. Technology Solutions, Acumen Consulting, Pacific Office Automation, BCS, The Brookfield Group, Solulan, Power Consulting, DataSHUR

## What it publishes

Every page datto.com exposes, read 2026-09-29: 9921 addresses. By kind, pages and the last 90 days:

- blog: 2007 pages, 0 in the last 90 days, latest 2026-05-12
- case study: 57 pages, 0 in the last 90 days, latest 2025-11-13
- webinar or virtual event: 66 pages, 0 in the last 90 days, latest 2026-02-26
- conference or event: 210 pages, 6 in the last 90 days, latest 2026-08-12
- report or ebook: 26 pages, 0 in the last 90 days, latest 2025-12-31
- comparison: 40 pages, 0 in the last 90 days, latest 2025-12-09
- template or tool: 22 pages, 0 in the last 90 days, latest 2025-10-21
- glossary or explainer: 176 pages, 0 in the last 90 days, latest 2025-11-20
- podcast or video: 2 pages, 0 in the last 90 days, latest 2024-03-25
- news or press: 155 pages, 0 in the last 90 days, latest 2024-10-29
- Recent: 2026-08-12 conference or event: Cyber resilience quarterly product innovation update https://www.datto.com/events/cyber-resilience-quarterly-product-innovation-update
- Recent: 2026-07-30 conference or event: Kaseya connect edge virtual interactive unmissable https://www.datto.com/events/kaseya-connect-edge-virtual-interactive-unmissable
- Recent: 2026-07-24 conference or event: Autotask q3 product innovation update https://www.datto.com/events/autotask-q3-product-innovation-update
- Recent: 2026-07-22 conference or event: Datto rmm quarterly product innovation update 2 https://www.datto.com/events/datto-rmm-quarterly-product-innovation-update-2
- Recent: 2026-07-22 conference or event: Datto rmm quarterly product innovation update https://www.datto.com/events/datto-rmm-quarterly-product-innovation-update
- Recent: 2026-07-14 conference or event: Autotask tech jam building a co managed it model with shared responsibility https://www.datto.com/events/autotask-tech-jam-building-a-co-managed-it-model-with-shared-responsibility

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.