# Datto SIRIS: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 21 judge labels across 2 categories by 10 of 14 models. Page: https://www.gane.ai/index/it/vendors/datto-siris

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Backup and disaster recovery](https://www.gane.ai/index/it/cloud/backup-and-disaster-recovery/index.md) | 0% | 22 | 0% | 19 |
| [Business continuity management](https://www.gane.ai/index/it/security/business-continuity-management/index.md) | 0% | 118 | 100% | 2 |

## What the models said for it

- "Choose it through an MSP when turnkey appliances, automated recovery testing, and rapid disaster recovery are priorities" (Perplexity Sonar, Backup and DR)
- "Turnkey local and cloud recovery, including rapid virtualization; less flexible for very large, diverse enterprises." (Perplexity Sonar, Backup and DR)
- "Datto (by Kaseya): Very popular among IT Managed Service Providers. Known for the "Airgap" feature" (Qwen 3.7 Flash, Backup and DR)
- "Choose Datto for managed BCDR appliance solutions tailored for MSPs serving SMBs." (DeepSeek V4 Flash, Backup and DR)

## And against it

- "notable complaints include high costs ... poor customer support ... clunky interface, limited innovation since ~2018" (Grok 4.20, Business continuity)
- "it is often criticized when evaluated as a true *Business Continuity* platform. Users find it expensive" (Qwen 3.7 Flash, Business continuity)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 4 | 0 | 0 | 4 |
| Perplexity Sonar | 0 | 3 | 0 | 0 | 3 |
| Grok 4.20 | 0 | 0 | 2 | 1 | 3 |
| Mistral Small | 0 | 0 | 1 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 2 | 0 | 0 | 2 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 1 | 2 |
| Kimi K2 | 0 | 1 | 0 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 1 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 2 | 0 | 3 |

## Sources returned with these answers

The sites and pages cited by the answers that named Datto SIRIS, from 53 of the 65 answers that named it (only the models that return a source list).

### Domains cited

- g2.com: 32
- softwareadvice.com: 30
- gane.ai/index: 20
- simplyit.biz: 16
- byteplus.com: 15
- veeam.com: 14
- axcient.com: 13
- getapp.com: 13
- sourceforge.net: 13
- pcmag.com: 12

### Pages cited

- https://softwareadvice.com/disaster-recovery/small-business: 20
- https://simplyit.biz/resources/best-cloud-backup-disaster-recovery-small-business-2026: 16
- https://byteplus.com/en/topic/581740: 15
- https://g2.com/categories/disaster-recovery/small-business: 14
- https://www.gane.ai/index/it/cloud/backup-and-disaster-recovery/smb: 13
- https://pcmag.com/picks/the-best-cloud-backup-services-for-business: 12
- https://sourceforge.net/software/disaster-recovery/for-small-business: 11
- https://msp360.com/resources/blog/the-best-cloud-backup-solutions-for-small-business: 9

## In its own words

What Datto SIRIS's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: Backup and Disaster Recovery Solution (https://www.datto.com/products/siris)
- For: MSPs and IT teams (https://www.datto.com/products/siris)
- Price stated: transparent, flat-fee pricing (https://www.datto.com/products/siris)
- Certifications: FIPS 140-3
- Customers named: Total Communications

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.
