# ClickHelp: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 2 judge labels across 1 category by 2 of 14 models. Page: https://www.gane.ai/index/it/vendors/clickhelp

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [IT documentation](https://www.gane.ai/index/it/operations/it-documentation/index.md) | 0% | 93 | 100% | 2 |

## And against it

- "similar (e.g., ClickHelp in some reviews): Frequently called out as expensive relative to features." (Grok 4.20, IT documentation)
- "ClickHelp is described as powerful but "Expensive"" (Muse Glimmer 30B, IT documentation)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 1 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 1 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named ClickHelp, from 7 of the 7 answers that named it (only the models that return a source list).

### Domains cited

- ones.com: 4
- softwareadvice.com: 3
- techradar.com: 3
- capterra.com: 2
- g2.com: 2
- gane.ai/index: 2
- kaseya.com: 2
- softwareworld.co: 2
- thedigitalprojectmanager.com: 2
- toolradar.com: 2

### Pages cited

- https://softwareadvice.com/it-documentation: 3
- https://techradar.com/pro/best-it-documentation-tool: 3
- https://capterra.com/it-documentation-software: 2
- https://g2.com/categories/it-documentation/enterprise: 2
- https://www.gane.ai/index/it/operations/it-documentation/enterprise: 2
- https://kaseya.com/blog/best-it-documentation-software: 2
- https://ones.com/blog/best-documentation-software-for-tech-teams-9-platforms-compared: 2
- https://softwareworld.co/it-documentation-software: 2

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.