# Chatwoot: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 2 judge labels across 2 categories by 2 of 14 models. Page: https://www.gane.ai/index/it/vendors/chatwoot

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [AI IT support agents](https://www.gane.ai/index/it/operations/ai-it-support-agents/index.md) | 0% | 91 | 0% | 1 |
| [Bot management](https://www.gane.ai/index/it/network/bot-management/index.md) | 0% | 35 | 0% | 1 |

## What the models said for it

- "Chatwoot is open-source. You can install it on your own cheap VPS for free, though it requires technical maintenance." (Qwen 3.7 Flash, Bot management)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 1 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Chatwoot, from 2 of the 2 answers that named it (only the models that return a source list).

### Domains cited

- aiagentsquare.com: 1
- apnews.com: 1
- aws.amazon.com: 1
- boei.help: 1
- botpenguin.com: 1
- comparitech.com: 1
- cotocus.com: 1
- kmslh.com: 1
- make.com: 1
- myaskai.com: 1

### Pages cited

- https://aiagentsquare.com/blog/best-ai-agents-by-company-size: 1
- https://apnews.com/article/ai-agents-claude-duet-dots-muse-instinct-e15c4c51eff9e66a51dfee29fda91577: 1
- https://aws.amazon.com/marketplace/pp/prodview-cwjogytst2fsw: 1
- https://boei.help/blog/best-landbot-alternatives: 1
- https://botpenguin.com/blogs/chatbot-cost-and-pricing-guide: 1
- https://comparitech.com/net-admin/best-bot-management-software: 1
- https://cotocus.com/blog/top-10-bot-management-tools-features-pros-cons-comparison: 1
- https://kmslh.com/blog/top-ai-customer-service-tools: 1

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.