# Bomgar: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 5 judge labels across 2 categories by 4 of 14 models. Page: https://www.gane.ai/index/it/vendors/bomgar

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Remote support and remote access](https://www.gane.ai/index/it/operations/remote-support-and-remote-access/index.md) | 0% | 55 | 50% | 4 |
| [Privileged access management](https://www.gane.ai/index/it/identity/privileged-access-management/index.md) | 0% | 49 | 0% | 1 |

## What the models said for it

- "Best For: Large enterprises and regulated industries (finance, healthcare) needing advanced security." (Grok 4.20, Remote support)

## And against it

- "Scammers commonly use legitimate tools like ... Bomgar ... to gain access." (GPT-5.4 mini, Remote support)
- "Enterprise-grade, higher price point" (Kimi K2, Remote support)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 1 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 1 | 1 | 0 | 2 |
| Mistral Small | 0 | 0 | 1 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 1 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Bomgar, from 7 of the 8 answers that named it (only the models that return a source list).

### Domains cited

- cisa.gov: 4
- softwareadvice.com: 4
- capterra.com: 3
- computerworld.com: 3
- logmein.com: 3
- assets.beyondtrust.com: 2
- g2.com: 2
- msppartners.io: 2
- rds-tools.com: 2
- screenmeet.com: 2

### Pages cited

- https://softwareadvice.com/remote-support: 4
- https://cisa.gov/sites/default/files/2023-06/guide_to_securing_remote_access_software.pdf: 3
- https://computerworld.com/article/1619135/remote-it-support-software-enterprise-buyers-guide.html: 3
- https://assets.beyondtrust.com/assets/documents/BT_whitepaper_Remote-Support-Buyers-Guide_update-111623_final_11.22.23.pdf: 2
- https://capterra.com/resources/best-remote-support-software-review-analysis: 2
- https://cisa.gov/sites/default/files/2023-06/Guide%20to%20Securing%20Remote%20Access%20Software_clean%20Final_508c.pdf: 2
- https://logmein.com/resources/remote-support-tool-buyers-guide: 2
- https://msppartners.io/software/top-remote-support-software: 2

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.