# BigPanda: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 51 judge labels across 2 categories by 14 of 14 models. Page: https://www.gane.ai/index/it/vendors/bigpanda

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [AIOps platforms](https://www.gane.ai/index/it/operations/aiops-platforms/index.md) | 11% | 5 | 18% | 44 |
| [Incident management and on-call](https://www.gane.ai/index/it/operations/incident-management-and-on-call/index.md) | 0% | 19 | 29% | 7 |

## What the models said for it

- "BigPanda is my top recommendation for a mid-sized B2B company needing strong IT event correlation and noise reduction." (Grok 4.20, AIOps)
- "BigPanda is the clear leader for mid-market. It was built specifically for this problem." (MiniMax M2.5, AIOps)
- "I recommend BigPanda as your IT event correlation and noise reduction tool" (Mistral Small, AIOps)
- "I'd recommend BigPanda as the top choice for a mid-sized B2B company" (GLM 4.7 FlashX, AIOps)

## And against it

- "Avoid enterprise tools like ServiceNow or BigPanda, which start in the thousands." (Grok 4.20, Incidents)
- "BigPanda or similar correlation-only tools when you need full lifecycle automation: ... they may still require separate monitoring, ITSM, on-call, and remediation tools" (Perplexity Sonar, AIOps)
- "often AIOps/monitoring-centric rather than dedicated incident platforms ... "good but not great" for standalone incident management" (Grok 4.20, Incidents)
- "BigPanda does not support time series metrics metrics collection or analysis... is among the most expensive AIOps platforms" (Claude Haiku 4.5, AIOps)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 2 | 0 | 1 | 4 |
| GPT-5.4 mini | 0 | 3 | 1 | 0 | 4 |
| Gemini 3.5 Flash | 0 | 2 | 0 | 1 | 3 |
| Perplexity Sonar | 0 | 3 | 0 | 1 | 4 |
| Grok 4.20 | 1 | 3 | 0 | 2 | 6 |
| Mistral Small | 1 | 1 | 2 | 1 | 5 |
| DeepSeek V4 Flash | 0 | 3 | 1 | 1 | 5 |
| Llama 4 Maverick | 0 | 1 | 1 | 0 | 2 |
| Qwen 3.7 Flash | 0 | 2 | 0 | 0 | 2 |
| Kimi K2 | 0 | 3 | 0 | 1 | 4 |
| GLM 4.7 FlashX | 1 | 1 | 1 | 1 | 4 |
| MiniMax M2.5 | 1 | 1 | 2 | 0 | 4 |
| GPT-6 Luna | 0 | 1 | 0 | 1 | 2 |
| Muse Glimmer 30B | 1 | 0 | 1 | 0 | 2 |

## Sources returned with these answers

The sites and pages cited by the answers that named BigPanda, from 127 of the 136 answers that named it (only the models that return a source list).

### Domains cited

- g2.com: 73
- newrelic.com: 44
- motadata.com: 36
- servicenow.com: 33
- manageengine.com: 27
- softwareadvice.com: 26
- bigpanda.io: 23 (its own site)
- kanerika.com: 22
- logicmonitor.com: 21
- sherlocks.ai: 21

### Pages cited

- https://g2.com/categories/aiops-platforms: 43
- https://motadata.com/blog/aiops-platforms: 32
- https://kanerika.com/blogs/aiops-tools: 22
- https://manageengine.com/it-operations-management/aiops/best-aiops-platforms-enterprises.html: 18
- https://g2.com/categories/aiops-platforms/enterprise: 17
- https://servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/analyst-report/ar-payr-g2-spring-2026-enterprise-grid-report-itops.pdf: 17
- https://zapier.com/blog/aiops-platform: 17
- https://coralogix.com/ai-blog/aiops-tools: 16

## In its own words

What BigPanda's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: Agentic AI for IT Operations (https://bigpanda.io/)
- For: enterprise IT teams; ITOps and ITSM teams (https://bigpanda.io/)
- Certifications: ISO 27001, SOC 2
- Customers named: PlayStation Network, New York Stock Exchange, California DMV, Gamma Communications, WEC Energy Group, Autodesk, Cambia Health Solutions

## What it publishes

Every page bigpanda.io exposes, read 2026-09-29: 1659 addresses. By kind, pages and the last 90 days:

- blog: 290 pages, 14 in the last 90 days, latest 2026-09-22
- case study: 26 pages, 0 in the last 90 days, latest 2026-03-19
- webinar or virtual event: 47 pages, 4 in the last 90 days, latest 2026-08-11
- conference or event: 100 pages, 8 in the last 90 days, latest 2026-09-24
- report or ebook: 40 pages, 2 in the last 90 days, latest 2026-07-13
- comparison: 9 pages, 1 in the last 90 days, latest 2026-07-22
- template or tool: 1 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 100 pages, 8 in the last 90 days, latest 2026-08-11
- podcast or video: 8 pages, 0 in the last 90 days, latest 2026-06-29
- news or press: 81 pages, 1 in the last 90 days, latest 2026-08-25
- Recent: 2026-09-24 conference or event: Onug ai networking summit nyc 2026 https://www.bigpanda.io/resource/event/onug-ai-networking-summit-nyc-2026
- Recent: 2026-09-22 blog: Incident response duplicated work https://www.bigpanda.io/blog/incident-response-duplicated-work
- Recent: 2026-09-22 blog: Ai sre for the enterprise https://www.bigpanda.io/ai-sre-for-the-enterprise
- Recent: 2026-09-15 blog: Ai speed operations keep up https://www.bigpanda.io/blog/ai-speed-operations-keep-up
- Recent: 2026-09-10 blog: Whats new september 2026 https://www.bigpanda.io/blog/whats-new-september-2026
- Recent: 2026-09-10 blog: Enterprise itops operating model https://www.bigpanda.io/blog/enterprise-itops-operating-model

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.