# Avaya: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 3 judge labels across 1 category by 3 of 14 models. Page: https://www.gane.ai/index/it/vendors/avaya

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Business phone systems](https://www.gane.ai/index/it/operations/business-phone-systems/index.md) | 0% | 75 | 67% | 3 |

## And against it

- "Older Nortel, Panasonic, or Avaya hardware that has stopped receiving firmware updates." (Qwen 3.7 Flash, Business phones)
- "Call drops, audio glitches, connectivity issues, frequent missed calls" (DeepSeek V4 Flash, Business phones)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 1 | 1 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 1 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Avaya, from 16 of the 22 answers that named it (only the models that return a source list).

### Domains cited

- reddit.com: 7
- business.usnews.com: 6
- community.spiceworks.com: 6
- gane.ai/index: 5
- crazyegg.com: 4
- expertmarket.com: 4
- techmode.com: 4
- techradar.com: 4
- trustpilot.com: 4
- capterra.com: 3

### Pages cited

- https://business.usnews.com/business-phone-systems/best-business-phone-systems: 5
- https://community.spiceworks.com/t/we-are-in-the-market-for-voip-phone-systems-for-a-large-company/630645: 4
- https://crazyegg.com/blog/best-business-phone-systems: 4
- https://expertmarket.com/phone-systems/best-enterprise-phone-systems: 4
- https://www.gane.ai/index/it/operations/business-phone-systems/enterprise: 4
- https://reddit.com/r/sysadmin/comments/13qpg7m/anybody_care_to_share_their_opinion_on_phone: 3
- https://techradar.com/best/best-business-phone-system: 3
- https://verizon.com/business/learn/business-phone-buyers-guide: 3

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.