# Ada: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 2 judge labels across 1 category by 2 of 14 models. Page: https://www.gane.ai/index/it/vendors/ada

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [AI IT support agents](https://www.gane.ai/index/it/operations/ai-it-support-agents/index.md) | 2% | 24 | 50% | 2 |

## What the models said for it

- "The Best All-Around Standalone Agent: Ada ... widely considered the industry leader for mid-to-large enterprises" (Qwen 3.7 Flash, AI IT agents)

## And against it

- "Evaluate Decagon, Sierra, or Ada, though these are generally more implementation-heavy." (Perplexity Sonar, AI IT agents)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 1 | 1 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 1 | 0 | 0 | 0 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Ada, from 1 of the 2 answers that named it (only the models that return a source list).

### Domains cited

- aimultiple.com: 1
- chatbase.co: 1
- helpdesk.com: 1
- helply.com: 1
- myaskai.com: 1
- pluno.ai: 1
- proprofschat.com: 1
- sobot.io: 1
- usepylon.com: 1

### Pages cited

- https://aimultiple.com/ai-help-desk: 1
- https://chatbase.co/blog/ai-tools-for-customer-support: 1
- https://chatbase.co/blog/best-ai-customer-service-agents: 1
- https://helpdesk.com/blog/ai-support-agent: 1
- https://helply.com/blog/best-ai-agents-for-customer-service: 1
- https://myaskai.com/blog/best-ai-customer-service-b2b-2026: 1
- https://pluno.ai/blog/ai-agents-for-customer-support: 1
- https://proprofschat.com/blog/customer-service-ai-agents: 1

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.