# 8x8 Work: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 3 judge labels across 1 category by 2 of 14 models. Page: https://www.gane.ai/index/it/vendors/8x8-work

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Business phone systems](https://www.gane.ai/index/it/operations/business-phone-systems/index.md) | 0% | 33 | 33% | 3 |

## What the models said for it

- "Compare RingCentral and 8x8 if you have multiple offices, complex routing, or international needs." (GPT-6 Luna, Business phones)
- "worth a look if you want a secure unified app for calling, video, and team messaging" (GPT-5.4 mini, Business phones)

## And against it

- "identifies support as a recurring complaint for these products" (GPT-6 Luna, Business phones)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 1 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 1 | 0 | 1 | 2 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named 8x8 Work, from 9 of the 9 answers that named it (only the models that return a source list).

### Domains cited

- 8x8.com: 5
- business.usnews.com: 4
- expertmarket.com: 4
- g2.com: 4
- ringcentral.com: 4
- altigen.com: 3
- resources.rework.com: 3
- bestdevops.com: 2
- claap.io: 2
- crazyegg.com: 2

### Pages cited

- https://business.usnews.com/business-phone-systems/best-business-phone-systems: 4
- https://expertmarket.com/phone-systems/best-enterprise-phone-systems: 4
- https://8x8.com/s/best-business-phone-service: 3
- https://altigen.com/enterprise-cloud-phone-system-comparison: 3
- https://resources.rework.com/tools/business-phone/best-business-phone-system-2026: 3
- https://bestdevops.com/top-10-business-phone-systems-voip-features-pros-cons-comparison: 2
- https://claap.io/blog/best-voip-phone-system: 2
- https://crazyegg.com/blog/best-business-phone-systems: 2

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.