# IT asset management: what AI models recommend, October 2026

Gane Index, October 2026 Edition. Asked as "IT asset management platform" and as "hardware and software asset inventory tool", six framings each, to fourteen models with search on, on behalf of a mid-market B2B company. Page: https://www.gane.ai/index/it/operations/it-asset-management/2026-10

This is the permanent record of the October 2026 Edition, published October 1, 2026 and superseded since. The current standing: https://www.gane.ai/index/it/operations/it-asset-management/index.md

**Standing:** Freshservice leads with 31% of first choices; verdict contested. 51 first choices across the direct, paraphrase, budget and scale prompts.

## First-choice share

| Rank | Product | Share | Negative rate | Labels |
|---|---|---|---|---|
| 1 | [Freshservice](https://www.gane.ai/index/it/vendors/freshservice/index.md) | 31% | 8% | 50 |
| 2 | [Snipe-IT](https://www.gane.ai/index/it/vendors/snipe-it/index.md) | 25% | 18% | 40 |
| 3 | [Lansweeper](https://www.gane.ai/index/it/vendors/lansweeper/index.md) | 14% | 11% | 45 |
| 4 | [ManageEngine AssetExplorer](https://www.gane.ai/index/it/vendors/manageengine-assetexplorer/index.md) | 10% | 9% | 46 |
| 5 | [InvGate Asset Management](https://www.gane.ai/index/it/vendors/invgate-asset-management/index.md) | 8% | 0% | 20 |
| 9 | [SolarWinds Service Desk](https://www.gane.ai/index/it/vendors/solarwinds-service-desk/index.md) | 2% | 30% | 10 |
| 10 | [Flexera One IT Asset Management](https://www.gane.ai/index/it/vendors/flexera-one-it-asset-management/index.md) | 0% | 17% | 24 |
| 11 | [Asset Panda](https://www.gane.ai/index/it/vendors/asset-panda/index.md) | 0% | 21% | 19 |
| 12 | [Ivanti Neurons for ITAM](https://www.gane.ai/index/it/vendors/ivanti-neurons-for-itam/index.md) | 0% | 13% | 15 |
| 22 | [GLPI](https://www.gane.ai/index/it/vendors/glpi/index.md) | 0% | 36% | 11 |
| 59 | [ServiceNow IT Asset Management](https://www.gane.ai/index/it/vendors/servicenow-it-asset-management/index.md) | 0% | 46% | 50 |

Rank is by share of first choices among all 82 products named; products with the same share are tied, and the order among them carries no meaning. The table lists those with at least 10 labels.

## Each model's first choice on the direct prompt

- Claude Haiku 4.5: Freshservice, InvGate Asset Management; alternatives Alloy Navigator, ManageEngine AssetExplorer
- GPT-5.4 mini: Lansweeper; alternatives Flexera One IT Asset Management, ManageEngine ServiceDesk Plus
- Gemini 3.5 Flash: Freshservice; alternatives Asset Panda, InvGate Asset Management, Setyl
- Perplexity Sonar: Freshservice; alternatives InvGate Asset Management, ServiceNow IT Asset Management
- Grok 4.20: ManageEngine AssetExplorer; alternatives Freshservice, InvGate Insight/Assets, Lansweeper
- Mistral Small: Freshservice, NinjaOne; alternatives SolarWinds Service Desk
- DeepSeek V4 Flash: Freshservice; alternatives ManageEngine AssetExplorer, NinjaOne
- Llama 4 Maverick: ManageEngine AssetExplorer, NinjaOne, SolarWinds Service Desk
- Qwen 3.7 Flash: Freshservice; alternatives ManageEngine AssetExplorer, Snipe-IT, SolarWinds Service Desk
- Kimi K2: Freshservice; alternatives AssetSonar, InvGate Asset Management, ManageEngine AssetExplorer
- GLM 4.7 FlashX: Freshservice; alternatives InvGate Asset Management, Lansweeper, ManageEngine AssetExplorer
- MiniMax M2.5: Freshservice, InvGate Asset Management; alternatives ManageEngine AssetExplorer
- GPT-6 Luna: Freshservice; alternatives Jira Service Management, Lansweeper
- Muse Glimmer 30B: Freshservice; alternatives InvGate Asset Management, ManageEngine AssetExplorer, SolarWinds Service Desk

## Sources the answers cite

77 of 84 answers came back with a source list, from 14 of 14 models. Sites named in the most answers:

- blog.invgate.com: 35 answers, 57 citations
- virima.com: 34 answers, 45 citations
- desk365.io: 27 answers, 27 citations
- resources.rework.com: 22 answers, 22 citations
- ezo.io: 21 answers, 28 citations
- gocodes.com: 21 answers, 21 citations
- g2.com: 20 answers, 34 citations
- assetpanda.com: 18 answers, 20 citations

Pages named in the most answers:

- https://desk365.io/blog/it-asset-management-software (26 answers)
- https://gocodes.com/fixed-asset-management/best-it-asset-management-softwares (21 answers)
- https://resources.rework.com/tools/it-management/best-it-asset-management-software-2026 (21 answers)
- https://virima.com/blog/top-asset-management-tools-you-need-to-know-about (21 answers)
- https://guideflow.com/blog/it-asset-management-software (18 answers)
- https://deel.com/blog/best-it-asset-management-software (16 answers)
- https://thectoclub.com/tools/best-it-asset-management-software (16 answers)
- https://assetpanda.com/resource-center/compare/best-it-asset-management-software-top-itam-platforms-compared (15 answers)
- https://ezo.io/assetsonar/blog/best-it-management-software (15 answers)
- https://blog.invgate.com/it-asset-management-software (12 answers)

## Warned against

- ServiceNow IT Asset Management: 23 of 50 labels negative. "Bottom line: Avoid unless you're a large enterprise with dedicated ServiceNow admins and a budget for six-figure implementation costs." (DeepSeek V4 Flash, negative prompt)
- Snipe-IT: 7 of 40 labels negative. "beloved for its simplicity, but it lacks built-in discovery agents \u2014 you must manually add assets or build integrations" (DeepSeek V4 Flash, negative prompt)
- Lansweeper: 5 of 45 labels negative. "Platforms to Avoid Due to Performance/Stability Issues... it becomes "bloated."" (Qwen 3.7 Flash, negative prompt)
- GLPI: 4 of 11 labels negative. "If you lack dedicated ITAM staff, avoid GLPI and ServiceNow." (DeepSeek V4 Flash, negative prompt)

## Movement since September 2026

Floor: 11 points of share, measured on the calibration repeat.
New leader: Snipe-IT (24%) to Freshservice (31%). Margin 7 points, within noise.

- Freshservice: 18% to 31%, +13. Cleared the floor by 2 points · rank 3 → 1 of 75.
- ManageEngine AssetExplorer: 20% to 11%, −9. Inside the floor by 2 points · rank 2 → 4 of 75.
- Lansweeper: 16% to 13%, −3. Inside the floor by 8 points · rank 4 → 3 of 75.
- GLPI: 2% to 0%, −2. Inside the floor by 9 points · rank 8 → 21 of 75.
- Snipe-IT: 24% to 24%, ±0. Inside the floor by 11 points · rank 1 → 2 of 75.
- InvGate Asset Management: 7% to 7%, ±0. Inside the floor by 11 points · rank 5 of 75, unchanged.
- Flexera One IT Asset Management: 0% to 0%, ±0. Inside the floor by 11 points · rank 13 → 10 of 75.
- Asset Panda: 0% to 0%, ±0. Inside the floor by 11 points · rank 10 → 11 of 75.
- Ivanti Neurons for ITAM: 0% to 0%, ±0. Inside the floor by 11 points · rank 11 → 12 of 75.
- Device42: 0% to 0%, ±0. Inside the floor by 11 points · rank 12 → 14 of 75.
- ServiceNow IT Asset Management: 0% to 0%, ±0. Inside the floor by 11 points · rank 23 → 56 of 75.

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, October 2026 Edition, www.gane.ai/index/it.