# IT asset management for enterprise buyers: what AI models recommend, September 2026 Gane Index, September 2026 Edition. Asked as "IT asset management platform" and as "hardware and software asset inventory tool", six framings each, to twelve models with search on, on behalf of an enterprise B2B company. Page: https://www.gane.ai/index/it/operations/it-asset-management/2026-09/enterprise This is the permanent record of the September 2026 Edition, published September 17, 2026 and superseded since. The current standing: https://www.gane.ai/index/it/operations/it-asset-management/enterprise/index.md **Standing:** ServiceNow IT Asset Management leads with 62% of first choices; verdict clear leader. 47 first choices across the direct, paraphrase, budget and scale prompts. ## First-choice share | Rank | Product | Share | Negative rate | Labels | |---|---|---|---|---| | 1 | [ServiceNow IT Asset Management](https://www.gane.ai/index/it/vendors/servicenow-it-asset-management/index.md) | 62% | 26% | 65 | | 2 | [Flexera One IT Asset Management](https://www.gane.ai/index/it/vendors/flexera-one-it-asset-management/index.md) | 11% | 15% | 47 | | 3 | [Lansweeper](https://www.gane.ai/index/it/vendors/lansweeper/index.md) | 4% | 8% | 40 | | 4 | [ManageEngine AssetExplorer](https://www.gane.ai/index/it/vendors/manageengine-assetexplorer/index.md) | 4% | 17% | 23 | | 7 | [Virima](https://www.gane.ai/index/it/vendors/virima/index.md) | 2% | 10% | 10 | | 8 | [Asset Panda](https://www.gane.ai/index/it/vendors/asset-panda/index.md) | 2% | 20% | 10 | | 12 | [SolarWinds Service Desk](https://www.gane.ai/index/it/vendors/solarwinds-service-desk/index.md) | 2% | 60% | 10 | | 13 | [Device42](https://www.gane.ai/index/it/vendors/device42/index.md) | 0% | 0% | 22 | | 14 | [Ivanti Neurons for ITAM](https://www.gane.ai/index/it/vendors/ivanti-neurons-for-itam/index.md) | 0% | 15% | 33 | | 15 | [BMC Helix ITAM](https://www.gane.ai/index/it/vendors/bmc-helix-itam/index.md) | 0% | 0% | 13 | | 16 | [Cloudaware](https://www.gane.ai/index/it/vendors/cloudaware/index.md) | 0% | 0% | 11 | | 75 | [Snipe-IT](https://www.gane.ai/index/it/vendors/snipe-it/index.md) | 0% | 45% | 11 | Rank is by share of first choices among all 76 products named; products with the same share are tied, and the order among them carries no meaning. The table lists those with at least 10 labels. ## Each model's first choice on the direct prompt - Claude Haiku 4.5: ServiceNow IT Asset Management; alternatives Flexera One IT Asset Management, Ivanti Neurons for ITAM, Lansweeper, ManageEngine AssetExplorer - GPT-5.4 mini: ServiceNow IT Asset Management; alternatives Freshservice, Ivanti Neurons for ITAM - Gemini 3.5 Flash: ServiceNow IT Asset Management; alternatives Flexera One IT Asset Management, Ivanti Neurons for ITAM, Jira Service Management Assets - Perplexity Sonar: ServiceNow IT Asset Management; alternatives BMC Helix ITAM, Device42, Flexera One IT Asset Management, Snow Software - Grok 4.20: Flexera One IT Asset Management, ServiceNow IT Asset Management; alternatives Device42, Ivanti Neurons for ITAM, Lansweeper, Snow Atlas - Mistral Small: ServiceNow IT Asset Management; alternatives SmartSuite, Virima - DeepSeek V4 Flash: ServiceNow IT Asset Management; alternatives Device42, Flexera One IT Asset Management, Ivanti Neurons for ITAM, Lansweeper - Llama 4 Maverick: ServiceNow IT Asset Management - Qwen 3.7 Flash: Flexera One IT Asset Management, ServiceNow IT Asset Management; alternatives IBM Maas360 with Workload Automation, Ivanti Neurons for ITAM, Lansweeper, ManageEngine AssetExplorer - Kimi K2: Freshservice; alternatives Asset Panda, Cloudaware, ServiceNow IT Asset Management, SolarWinds Service Desk - GLM 4.7 FlashX: ServiceNow IT Asset Management; alternatives BMC Helix Discovery, Cloudaware, Flexera One IT Asset Management, IBM Maximo - MiniMax M2.5: ServiceNow IT Asset Management; alternatives Axonius, Device42, Flexera One IT Asset Management, Lansweeper ## Sources the answers cite 66 of 72 answers came back with a source list, from 12 of 12 models. Sites named in the most answers: - cloudaware.com: 48 answers, 75 citations - virima.com: 39 answers, 56 citations - assetmanagement.global: 32 answers, 34 citations - gartner.com: 29 answers, 65 citations - blog.invgate.com: 29 answers, 32 citations - assetpanda.com: 20 answers, 21 citations - guideflow.com: 20 answers, 21 citations - flexera.com: 19 answers, 33 citations Pages named in the most answers: - https://cloudaware.com/blog/asset-management-tools (38 answers) - https://virima.com/blog/top-asset-management-tools-you-need-to-know-about (31 answers) - https://assetmanagement.global/blog/it-asset-management/best-it-asset-management-software (27 answers) - https://cloudaware.com/blog/enterprise-asset-management-software (21 answers) - https://blog.invgate.com/it-asset-management-software (18 answers) - https://forbes.com/advisor/business/software/best-it-asset-management-software (17 answers) - https://guideflow.com/blog/it-asset-management-software (17 answers) - https://assetpanda.com/resource-center/compare/best-it-asset-management-software-top-itam-platforms-compared (15 answers) - https://gartner.com/reviews/market/enterprise-asset-management-software (15 answers) - https://sobrii.io/blog/enterprise-it-asset-management-software (15 answers) ## Warned against - ServiceNow IT Asset Management: 17 of 65 labels negative. "Avoid: Per-user pricing models (like ServiceNow's base ITSM) for thousands of users, as costs become unpredictable" (Kimi K2, budget prompt) - Flexera One IT Asset Management: 7 of 47 labels negative. "weak on hardware asset management and CMDB-grade inventory ... Not a unified platform" (Kimi K2, negative prompt) - SolarWinds Service Desk: 6 of 10 labels negative. "Platforms to Avoid or Use with Caution ... SolarWinds IT Asset Management ... Best suited for: SMBs and mid-market organizations, not large enterprises" (Kimi K2, negative prompt) - Snipe-IT: 5 of 11 labels negative. "the source explicitly says it may not be suitable for large enterprises with complex infrastructure" (Perplexity Sonar, negative prompt) ## Record - Method: https://www.gane.ai/index/it/methodology - License: CC BY 4.0. Cite as Gane Index, September 2026 Edition, www.gane.ai/index/it.