# AIOps platforms: what AI models recommend, November 2026

Gane Index, November 2026 Edition. Asked as "AIOps platform" and as "IT event correlation and noise reduction tool", six framings each, to fourteen models with search on, on behalf of a mid-market B2B company. Added to the November 2026 Edition. Page: https://www.gane.ai/index/it/operations/aiops-platforms

**Standing:** Site24x7 leads with 23% of first choices; verdict contested. 56 first choices across the direct, paraphrase, budget and scale prompts.

## First-choice share

| Rank | Product | Share | Negative rate | Labels |
|---|---|---|---|---|
| 1 | [Site24x7](https://www.gane.ai/index/it/vendors/site24x7/index.md) | 23% | 5% | 21 |
| 2 | [Datadog](https://www.gane.ai/index/it/vendors/datadog/index.md) | 14% | 23% | 43 |
| 3 | [New Relic Applied Intelligence](https://www.gane.ai/index/it/vendors/new-relic-applied-intelligence/index.md) | 12% | 7% | 45 |
| 4 | [PagerDuty AIOps](https://www.gane.ai/index/it/vendors/pagerduty-aiops/index.md) | 12% | 15% | 34 |
| 5 | [BigPanda](https://www.gane.ai/index/it/vendors/bigpanda/index.md) | 11% | 18% | 44 |
| 6 | [Grafana Cloud](https://www.gane.ai/index/it/vendors/grafana-cloud/index.md) | 5% | 0% | 11 |
| 7 | [ManageEngine OpManager](https://www.gane.ai/index/it/vendors/manageengine-opmanager/index.md) | 4% | 10% | 10 |
| 9 | [LogicMonitor](https://www.gane.ai/index/it/vendors/logicmonitor/index.md) | 4% | 17% | 12 |
| 10 | [Dynatrace](https://www.gane.ai/index/it/vendors/dynatrace/index.md) | 2% | 28% | 40 |
| 16 | [Elastic Observability](https://www.gane.ai/index/it/vendors/elastic-observability/index.md) | 0% | 8% | 12 |
| 18 | [Moogsoft](https://www.gane.ai/index/it/vendors/moogsoft/index.md) | 0% | 29% | 24 |
| 19 | [ServiceNow ITOM](https://www.gane.ai/index/it/vendors/servicenow-itom/index.md) | 0% | 24% | 17 |

Rank is by share of first choices among all 105 products named; products with the same share are tied, and the order among them carries no meaning. The table lists those with at least 10 labels.

## Each model's first choice on the direct prompt

- Claude Haiku 4.5: New Relic Applied Intelligence, PagerDuty AIOps; alternatives BigPanda, LogicMonitor
- GPT-5.4 mini: Dynatrace; alternatives BigPanda, Moogsoft
- Gemini 3.5 Flash: Datadog, LogicMonitor; alternatives Dynatrace, New Relic Applied Intelligence, PagerDuty AIOps
- Perplexity Sonar: Datadog; alternatives Coralogix, Dynatrace, OpenObserve, ServiceNow ITOM
- Grok 4.20: New Relic Applied Intelligence, Site24x7; alternatives Datadog
- Mistral Small: New Relic Applied Intelligence, Site24x7; alternatives BMC Helix Operations Management, Better Stack
- DeepSeek V4 Flash: Datadog, New Relic Applied Intelligence; alternatives BigPanda, ScienceLogic SL1, Site24x7
- Llama 4 Maverick: Datadog; alternatives BigPanda, Dynatrace, Moogsoft, New Relic Applied Intelligence
- Qwen 3.7 Flash: Site24x7; alternatives BigPanda, LogicMonitor, Moogsoft
- Kimi K2: PagerDuty AIOps; alternatives BigPanda, IBM Instana, ManageEngine OpManager, Site24x7
- GLM 4.7 FlashX: Datadog, LogicMonitor; alternatives New Relic Applied Intelligence, ServiceNow IT Operations Management, Site24x7
- MiniMax M2.5: Better Stack, Site24x7; alternatives BigPanda, LogicMonitor, OpsPilot
- GPT-6 Luna: Datadog; alternatives New Relic Applied Intelligence, PagerDuty AIOps
- Muse Glimmer 30B: Better Stack, ManageEngine OpManager, Site24x7; alternatives Atera

## Sources the answers cite

76 of 84 answers came back with a source list, from 14 of 14 models. Sites named in the most answers:

- g2.com: 39 answers, 59 citations
- newrelic.com: 24 answers, 29 citations
- softwareadvice.com: 24 answers, 29 citations
- motadata.com: 21 answers, 22 citations
- servicenow.com: 20 answers, 29 citations
- kanerika.com: 17 answers, 17 citations
- getapp.com: 15 answers, 18 citations
- manageengine.com: 14 answers, 19 citations

Pages named in the most answers:

- https://g2.com/categories/aiops-platforms (30 answers)
- https://motadata.com/blog/aiops-platforms (20 answers)
- https://kanerika.com/blogs/aiops-tools (17 answers)
- https://softwareadvice.com/aiops-platforms (17 answers)
- https://servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/analyst-report/ar-payr-g2-2026-grid-report-aiops.pdf (13 answers)
- https://zapier.com/blog/aiops-platform (13 answers)
- https://coralogix.com/ai-blog/aiops-tools (11 answers)
- https://logicmonitor.com/wp-content/uploads/2024/08/10018_G2_AIOps_Platforms_Summer_2024_update_v3.pdf (11 answers)
- https://openobserve.ai/blog/top-10-aiops-platforms (11 answers)
- https://getapp.com/all-software/aiops-platforms/org/mid-size-business (9 answers)

## Warned against

- Datadog: 10 of 43 labels negative. "Avoid for tight budgets: ... Datadog (can get pricey at scale)" (Grok 4.20, budget prompt)
- Dynatrace: 11 of 40 labels negative. "Avoid for tight budgets: Enterprise-heavy tools like Dynatrace" (Grok 4.20, budget prompt)
- BigPanda: 8 of 44 labels negative. "BigPanda or similar correlation-only tools when you need full lifecycle automation: ... they may still require separate monitoring, ITSM, on-call, and remediation tools" (Perplexity Sonar, negative prompt)
- Moogsoft: 7 of 24 labels negative. "User reviews on PeerSpot rate it 3.8/5 and highlight specific concerns: Complex setup requiring extensive implementation time" (DeepSeek V4 Flash, negative prompt)

## Movement since October 2026

Floor: 11 points of share, measured on the calibration repeat.
New leader: New Relic Applied Intelligence (17%) to Site24x7 (23%). Margin 11 points, within noise.

- Site24x7: 4% to 23%, +19. Cleared the floor by 8 points · rank 8 → 1 of 105.
- Dynatrace: 13% to 2%, −11. Cleared the floor by 0 points · rank 3 → 10 of 105.
- New Relic Applied Intelligence: 17% to 12%, −5. Inside the floor by 6 points · rank 1 → 3 of 105.
- PagerDuty AIOps: 7% to 12%, +5. Inside the floor by 6 points · rank 5 → 4 of 105.
- ManageEngine OpManager: 0% to 4%, +4. Inside the floor by 7 points · rank 23 → 7 of 105.
- Elastic Observability: 2% to 0%, −2. Inside the floor by 9 points · rank 13 → 16 of 105.
- Datadog: 15% to 14%, −1. Inside the floor by 10 points · rank 2 of 105, unchanged.
- Grafana Cloud: 4% to 5%, +1. Inside the floor by 10 points · rank 9 → 6 of 105.
- BigPanda: 11% to 11%, ±0. Inside the floor by 11 points · rank 4 → 5 of 105.
- LogicMonitor: 4% to 4%, ±0. Inside the floor by 11 points · rank 7 → 9 of 105.
- Moogsoft: 0% to 0%, ±0. Inside the floor by 11 points · rank 19 → 18 of 105.
- ServiceNow ITOM: 0% to 0%, ±0. Inside the floor by 11 points · rank 69 → 19 of 105.

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.