# AIOps platforms: what AI models recommend, October 2026

Gane Index, October 2026 Edition. Asked as "AIOps platform" and as "IT event correlation and noise reduction tool", six framings each, to fourteen models with search on, on behalf of a mid-market B2B company. Added to the October 2026 Edition on October 4, 2026. Page: https://www.gane.ai/index/it/operations/aiops-platforms/2026-10

This is the permanent record of the October 2026 Edition, published October 1, 2026 and superseded since. The current standing: https://www.gane.ai/index/it/operations/aiops-platforms/index.md

**Standing:** New Relic Applied Intelligence leads with 17% of first choices; verdict contested. 54 first choices across the direct, paraphrase, budget and scale prompts.

## First-choice share

| Rank | Product | Share | Negative rate | Labels |
|---|---|---|---|---|
| 1 | [New Relic Applied Intelligence](https://www.gane.ai/index/it/vendors/new-relic-applied-intelligence/index.md) | 17% | 3% | 37 |
| 2 | [Datadog](https://www.gane.ai/index/it/vendors/datadog/index.md) | 15% | 15% | 40 |
| 3 | [Dynatrace](https://www.gane.ai/index/it/vendors/dynatrace/index.md) | 13% | 27% | 49 |
| 4 | [BigPanda](https://www.gane.ai/index/it/vendors/bigpanda/index.md) | 11% | 15% | 47 |
| 5 | [PagerDuty AIOps](https://www.gane.ai/index/it/vendors/pagerduty-aiops/index.md) | 7% | 17% | 24 |
| 7 | [LogicMonitor](https://www.gane.ai/index/it/vendors/logicmonitor/index.md) | 4% | 0% | 11 |
| 19 | [Moogsoft](https://www.gane.ai/index/it/vendors/moogsoft/index.md) | 0% | 22% | 18 |
| 21 | [Splunk](https://www.gane.ai/index/it/vendors/splunk/index.md) | 0% | 20% | 15 |
| 69 | [ServiceNow ITOM](https://www.gane.ai/index/it/vendors/servicenow-itom/index.md) | 0% | 43% | 14 |

Rank is by share of first choices among all 86 products named; products with the same share are tied, and the order among them carries no meaning. The table lists those with at least 10 labels.

## Each model's first choice on the direct prompt

- Claude Haiku 4.5: PagerDuty AIOps; alternatives BigPanda, LogicMonitor, New Relic Applied Intelligence
- GPT-5.4 mini: Dynatrace; alternatives Datadog, New Relic Applied Intelligence, Splunk
- Gemini 3.5 Flash: Datadog, LogicMonitor; alternatives New Relic Applied Intelligence, PagerDuty AIOps
- Perplexity Sonar: New Relic Applied Intelligence; alternatives Coralogix
- Grok 4.20: Datadog; alternatives New Relic Applied Intelligence
- Mistral Small: Dynatrace; alternatives BigPanda, LogicMonitor, New Relic Applied Intelligence
- DeepSeek V4 Flash: LogicMonitor, New Relic Applied Intelligence; alternatives BigPanda, Freshservice, PagerDuty AIOps
- Llama 4 Maverick: Dynatrace
- Qwen 3.7 Flash: Dynatrace; alternatives BigPanda, Datadog, Elastic Observability, Grafana Cloud
- Kimi K2: New Relic Applied Intelligence; alternatives Datadog, LogicMonitor
- GLM 4.7 FlashX: Dynatrace; alternatives Datadog, Freshservice, ManageEngine OpManager, New Relic Applied Intelligence
- MiniMax M2.5: Datadog, New Relic Applied Intelligence; alternatives Dynatrace
- GPT-6 Luna: Datadog; alternatives Dynatrace, New Relic Applied Intelligence
- Muse Glimmer 30B: Datadog, Dynatrace, New Relic Applied Intelligence; alternatives Freshservice

## Sources the answers cite

76 of 84 answers came back with a source list, from 14 of 14 models. Sites named in the most answers:

- motadata.com: 53 answers, 58 citations
- g2.com: 33 answers, 55 citations
- guideflow.com: 30 answers, 30 citations
- coralogix.com: 27 answers, 27 citations
- openobserve.ai: 21 answers, 27 citations
- newrelic.com: 19 answers, 28 citations
- zapier.com: 18 answers, 18 citations
- logicmonitor.com: 17 answers, 24 citations

Pages named in the most answers:

- https://motadata.com/blog/aiops-platforms (51 answers)
- https://g2.com/categories/aiops-platforms (31 answers)
- https://guideflow.com/blog/aiops-tools (29 answers)
- https://coralogix.com/ai-blog/aiops-tools (27 answers)
- https://openobserve.ai/blog/top-10-aiops-platforms (21 answers)
- https://zapier.com/blog/aiops-platform (18 answers)
- https://cio.economictimes.indiatimes.com/tools/best-aiops-tools/126673799 (16 answers)
- https://blog.n8n.io/aiops-tools (15 answers)
- https://moveworks.com/us/en/resources/blog/enterprise-guide-to-aiops-platforms (15 answers)
- https://logicmonitor.com/wp-content/uploads/2024/08/10018_G2_AIOps_Platforms_Summer_2024_update_v3.pdf (14 answers)

## Warned against

- Dynatrace: 13 of 49 labels negative. "Platforms to Avoid (For Now) ... Dynatrace is exceptionally precise, but its premium pricing and complex configuration require dedicated platform engineering teams" (Gemini 3.5 Flash, direct prompt)
- Datadog: 6 of 40 labels negative. "not recommended for a strict budget" (GLM 4.7 FlashX, budget prompt)
- BigPanda: 7 of 47 labels negative. "Avoids the high custom pricing of specialists like BigPanda ($6K+/year base, often $60K+ first year for mid setups)" (Grok 4.20, paraphrase prompt)
- ServiceNow ITOM: 6 of 14 labels negative. "Strong when ITSM is already central, but some evaluations note the need for mature CMDB/workflow discipline and the risk of duplication" (Perplexity Sonar, negative prompt)

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, October 2026 Edition, www.gane.ai/index/it.