# SurveyMonkey: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 27 judge labels across 3 categories by 11 of 14 models. Page: https://www.gane.ai/index/hr/vendors/surveymonkey

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [360 feedback](https://www.gane.ai/index/hr/performance/360-feedback/index.md) | 2% | 13 | 38% | 16 |
| [Employee engagement surveys](https://www.gane.ai/index/hr/experience/employee-engagement-surveys/index.md) | 0% | 19 | 30% | 10 |
| [Whistleblowing and investigations](https://www.gane.ai/index/hr/core/whistleblowing-and-investigations/index.md) | 0% | 111 | 100% | 1 |

## What the models said for it

- "look for "Best Practice" platforms (such as Culture Amp, Lattice, Vantage Circle, or SurveyMonkey Enterprise)" (Qwen 3.7 Flash, 360 feedback)
- "you should choose it if you want something more polished than Google Forms but aren't ready for dedicated 360 software" (Claude Haiku 4.5, 360 feedback)
- "SurveyMonkey: Offers a practical, cost-effective solution for small businesses under 500 employees." (Llama 4 Maverick, Employee engagement surv)
- "Best if you only need inexpensive, flexible surveys and can manage the 360-degree process yourself" (Perplexity Sonar, 360 feedback)

## And against it

- "Avoid "Jack-of-All-Trades" General Survey Tools (e.g., SurveyMonkey, Google Forms)" (DeepSeek V4 Flash, 360 feedback)
- "Why to avoid: These lack critical 360-specific features like proper anonymity controls" (Kimi K2, 360 feedback)
- "Not true 360 platforms ... Avoid entirely for 360s—use dedicated tools." (Grok 4.20, 360 feedback)
- "Why to avoid: These tools are not designed for whistleblowing." (Gemini 3.5 Flash, Whistleblowing)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 2 | 0 | 0 | 2 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 1 | 2 | 3 |
| Perplexity Sonar | 0 | 1 | 0 | 1 | 2 |
| Grok 4.20 | 0 | 1 | 0 | 2 | 3 |
| Mistral Small | 0 | 0 | 1 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 1 | 3 | 4 |
| Llama 4 Maverick | 0 | 1 | 1 | 0 | 2 |
| Qwen 3.7 Flash | 1 | 1 | 1 | 1 | 4 |
| Kimi K2 | 0 | 0 | 1 | 1 | 2 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 2 | 0 | 2 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 1 | 0 | 2 |

## Sources returned with these answers

The sites and pages cited by the answers that named SurveyMonkey, from 64 of the 73 answers that named it (only the models that return a source list).

### Domains cited

- feedbackpulse.com: 34
- nanoglobals.com: 25
- capterra.com: 23
- firsthr.app: 22
- softwareadvice.com: 20
- thrivesparrow.com: 20
- forbes.com: 14
- g2.com: 14
- teamflect.com: 14
- effy.ai: 12

### Pages cited

- https://nanoglobals.com/recommended/360-degree-feedback-tools: 25
- https://feedbackpulse.com/resources/best-360-review-software: 16
- https://feedbackpulse.com/resources/360-feedback-tools: 13
- https://forbes.com/advisor/business/software/best-360-feedback-software: 12
- https://inpulse.com/employee-engagement-survey-platforms-compared: 11
- https://lmschef.com/best-360-feedback-software: 11
- https://softwareadvice.com/hr/360-degree-feedback-comparison: 11
- https://teamflect.com/blog/hr-tech/best-360-feedback-tools: 11

## In its own words

What SurveyMonkey's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: The World’s Most Popular Survey Platform (https://surveymonkey.com/)
- For: organizations worldwide (https://surveymonkey.com/)
- Price stated: $30/ user / month; $92/ user / month; $0.15 per additional response (https://www.surveymonkey.com/pricing)
- Starting price: 30 (https://www.surveymonkey.com/pricing)
- Free plan or trial: Get started free (https://surveymonkey.com/)
- Integrations claimed: 200 (https://www.surveymonkey.com/product/)
- Certifications: SOC 2, ISO 27001, HIPAA, PCI DSS, GDPR
- Hosting: US, Canada, EU
- Customers named: Greyhound, Noom, Hornblower, Woom, The Golden State Warriors, Gen Con, Carrot, Ryanair

## What it publishes

Every page surveymonkey.com exposes, read 2026-09-29: 10033 addresses. By kind, pages and the last 90 days:

- blog: 191 pages, 0 in the last 90 days, latest undated
- case study: 33 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 26 pages, 0 in the last 90 days, latest 2021-07-26
- conference or event: 24 pages, 0 in the last 90 days, latest 2025-11-25
- report or ebook: 25 pages, 0 in the last 90 days, latest 2019-11-08
- comparison: 43 pages, 2 in the last 90 days, latest 2026-09-25
- template or tool: 829 pages, 0 in the last 90 days, latest 2019-12-06
- glossary or explainer: 642 pages, 10 in the last 90 days, latest 2026-09-25
- news or press: 318 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-25 glossary or explainer: Hybrid onboarding https://www.surveymonkey.com/learn/employee-feedback/hybrid-onboarding
- Recent: 2026-09-25 glossary or explainer: Exit survey completion rate https://www.surveymonkey.com/learn/employee-feedback/exit-survey-completion-rate
- Recent: 2026-09-25 glossary or explainer: Employee survey governance https://www.surveymonkey.com/learn/employee-feedback/employee-survey-governance
- Recent: 2026-09-25 glossary or explainer: Employee offboarding https://www.surveymonkey.com/learn/employee-feedback/employee-offboarding
- Recent: 2026-09-25 glossary or explainer: Onboarding success metrics https://www.surveymonkey.com/learn/employee-feedback/onboarding-success-metrics
- Recent: 2026-09-25 glossary or explainer: New manager onboarding https://www.surveymonkey.com/learn/employee-feedback/new-manager-onboarding

## Record

- Method: https://www.gane.ai/index/hr/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/hr.