# Suptask: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 4 judge labels across 1 category by 4 of 14 models. Page: https://www.gane.ai/index/hr/vendors/suptask

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [HR help desk and case management](https://www.gane.ai/index/hr/experience/hr-help-desk-and-case-management/index.md) | 0% | 28 | 0% | 4 |

## What the models said for it

- "Zoho Desk ($7 /agent /mo) or Suptask ($7 /agent /mo) offer the best value" (GLM 4.7 FlashX, HR help desk)
- "Choose Suptask if most employee questions already arrive in Slack." (Perplexity Sonar, HR help desk)
- "Suptask – Slack-native HR ticketing." (Muse Glimmer 30B, HR help desk)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 1 | 0 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Suptask, from 19 of the 19 answers that named it (only the models that return a source list).

### Domains cited

- suptask.com: 15 (its own site)
- firsthr.app: 9
- capterra.com: 7
- kurums.com: 7
- talenthr.io: 7
- eesel.ai: 6
- helpscout.com: 6
- b2breviews.com: 5
- proprofsdesk.com: 5
- featurebase.app: 4

### Pages cited

- https://suptask.com/blog/best-hr-ticketing-system: 15
- https://firsthr.app/compare/core-hr/hr-ticketing-system: 9
- https://kurums.com/best-hr-case-management-software-2026-comparison: 7
- https://talenthr.io/blog/hr-tools-for-small-business: 7
- https://helpscout.com/helpu/choosing-help-desk-software: 6
- https://eesel.ai/blog/hr-ticketing-system: 5
- https://capterra.com/help-desk-software: 4
- https://featurebase.app/blog/hr-help-desk-ticketing-system: 4

## In its own words

What Suptask's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: Slack Ticketing System - Help Desk for Slack (https://suptask.com/)
- For: any team; internal teams such as IT, HR, Finance, Product, Engineering, Revenue Operations, Sales Operations, and Customer Support (https://suptask.com/)
- Price stated: 14-day free trial; No credit card required; lowPrice 0; highPrice 8.00 (https://suptask.com/)
- Starting price: 0 (https://suptask.com/)
- Free plan or trial: 14-day free trial; Get started for free; No credit card required (https://suptask.com/)
- Certifications: SOC 2 Type II, GDPR, HIPAA
- Customers named: Strada, Boundless Life, Agency Analytics, Kicksaw

## What it publishes

Every page suptask.com exposes, read 2026-09-29: 540 addresses. By kind, pages and the last 90 days:

- blog: 268 pages, 73 in the last 90 days, latest 2026-09-22
- case study: 4 pages, 0 in the last 90 days, latest undated
- conference or event: 2 pages, 0 in the last 90 days, latest undated
- report or ebook: 1 pages, 0 in the last 90 days, latest undated
- comparison: 17 pages, 3 in the last 90 days, latest 2026-08-05
- template or tool: 4 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 22 pages, 9 in the last 90 days, latest 2026-08-05
- Recent: 2026-09-22 blog: Human resource management https://www.suptask.com/blog/human-resource-management
- Recent: 2026-08-31 blog: Best practices ecommerce customer service https://www.suptask.com/blog/best-practices-ecommerce-customer-service
- Recent: 2026-08-28 blog: Hris system https://www.suptask.com/blog/hris-system
- Recent: 2026-08-28 blog: Leave of absence https://www.suptask.com/blog/leave-of-absence
- Recent: 2026-08-28 blog: Role of hr in onboarding https://www.suptask.com/blog/role-of-hr-in-onboarding
- Recent: 2026-08-25 blog: Best it ticketing system https://www.suptask.com/blog/best-it-ticketing-system

## Record

- Method: https://www.gane.ai/index/hr/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/hr.