# Spidergap: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 48 judge labels across 1 category by 14 of 14 models. Page: https://www.gane.ai/index/hr/vendors/spidergap

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [360 feedback](https://www.gane.ai/index/hr/performance/360-feedback/index.md) | 19% | 2 | 10% | 48 |

## What the models said for it

- "Best for a standalone, highly configurable 360 program: Spidergap. Reviewers favor it for customization, anonymity controls and low-friction administration." (Muse Glimmer 30B, 360 feedback)
- "Spidergap is a dedicated 360 feedback tool that is priced per-person reviewed, making it a good option for smaller teams." (Llama 4 Maverick, 360 feedback)
- "If you want a focused, cost-effective 360 solution: Go with Spidergap. It's the top-rated, no-nonsense option" (DeepSeek V4 Flash, 360 feedback)
- "If you review under 15 people or run reviews once a year: Go with Spidergap or G360 Surveys" (Gemini 3.5 Flash, 360 feedback)

## And against it

- "multiple reviews complain about admins being able to view individual responses ... Use only if you have an external facilitator" (Grok 4.20, 360 feedback)
- "some users noted "inability of the software to keep participants data completely confidential"" (GLM 4.7 FlashX, 360 feedback)
- "SpiderGap has been criticized for unreliable survey delivery and basic survey reporting." (Claude Haiku 4.5, 360 feedback)
- "Spidergap (fine for most, but verify) | Admin can possibly view individual responses" (DeepSeek V4 Flash, 360 feedback)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 1 | 0 | 1 | 3 |
| GPT-5.4 mini | 0 | 1 | 0 | 1 | 2 |
| Gemini 3.5 Flash | 1 | 2 | 0 | 0 | 3 |
| Perplexity Sonar | 0 | 2 | 0 | 0 | 2 |
| Grok 4.20 | 0 | 3 | 0 | 1 | 4 |
| Mistral Small | 2 | 0 | 0 | 0 | 2 |
| DeepSeek V4 Flash | 4 | 1 | 0 | 1 | 6 |
| Llama 4 Maverick | 1 | 1 | 2 | 0 | 4 |
| Qwen 3.7 Flash | 1 | 2 | 0 | 0 | 3 |
| Kimi K2 | 0 | 6 | 0 | 0 | 6 |
| GLM 4.7 FlashX | 1 | 2 | 0 | 1 | 4 |
| MiniMax M2.5 | 1 | 1 | 0 | 0 | 2 |
| GPT-6 Luna | 1 | 0 | 0 | 0 | 1 |
| Muse Glimmer 30B | 1 | 3 | 2 | 0 | 6 |

## Sources returned with these answers

The sites and pages cited by the answers that named Spidergap, from 140 of the 142 answers that named it (only the models that return a source list).

### Domains cited

- nanoglobals.com: 94
- softwareadvice.com: 81
- feedbackpulse.com: 80
- capterra.com: 72
- getapp.com: 44
- forbes.com: 43
- thrivesparrow.com: 39
- teamflect.com: 35
- betterworks.com: 30
- effy.ai: 29

### Pages cited

- https://nanoglobals.com/recommended/360-degree-feedback-tools: 94
- https://softwareadvice.com/hr/360-degree-feedback-comparison: 62
- https://feedbackpulse.com/resources/best-360-review-software: 51
- https://forbes.com/advisor/business/software/best-360-feedback-software: 43
- https://capterra.com/360-degree-feedback-software: 35
- https://teamflect.com/blog/hr-tech/best-360-feedback-tools: 31
- https://capterra.com/360-degree-feedback-software/s/small-businesses: 30
- https://feedbackpulse.com/resources/360-feedback-tools: 27

## In its own words

What Spidergap's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: The top rated solution for 360° Feedback. Create and run 360° Feedback assessments that help your employees to take action on personal development. (https://spidergap.com/)
- For: organizations (https://spidergap.com/)
- Price stated: Starter £899 per year; Pro £1749 per year; Enterprise Talk to us (https://www.spidergap.com/pricing)
- Starting price: £899 (https://www.spidergap.com/pricing)
- Free plan or trial: Free trial; Your first 360° Feedback assessment is completely free! (https://spidergap.com/)
- Certifications: SSAE 16, SOC 1 Type II, SOC 2, SOC 3, ISO 27001
- Hosting: Europe
- Customers named: Marin Clean Energy, New Look

## What it publishes

Every page spidergap.com exposes, read 2026-09-29: 213 addresses. By kind, pages and the last 90 days:

- blog: 1 pages, 0 in the last 90 days, latest undated
- template or tool: 1 pages, 0 in the last 90 days, latest undated

## Record

- Method: https://www.gane.ai/index/hr/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/hr.