# SMS: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 3 judge labels across 1 category by 3 of 14 models. Page: https://www.gane.ai/index/hr/vendors/sms

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Frontline employee apps](https://www.gane.ai/index/hr/experience/frontline-employee-apps/index.md) | 0% | 106 | 100% | 3 |

## And against it

- "The main apps to avoid or be cautious about for frontline work are consumer messaging apps like WhatsApp, iMessage, Facebook Messenger, SMS (Standard Texting), and Telegram." (Llama 4 Maverick, Frontline employee apps)
- "Apps to Avoid/Cautious Of: WhatsApp, iMessage, Facebook Messenger, SMS (Standard Texting), Telegram." (Muse Glimmer 30B, Frontline employee apps)
- "Unsecure, no oversight, compliance issues" (MiniMax M2.5, Frontline employee apps)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 1 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 1 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 1 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named SMS, from 4 of the 5 answers that named it (only the models that return a source list).

### Domains cited

- gane.ai/index: 3
- agilityportal.io: 2
- apps.apple.com: 2
- leadchangegroup.com: 2
- pebb.io: 2
- speakap.com: 2
- techsafety.org.au: 2
- cyber.gov.au: 1
- frontline.io: 1
- frontlineapps.com: 1

### Pages cited

- https://www.gane.ai/index/hr/experience/frontline-employee-apps: 3
- https://agilityportal.io/blog/best-frontline-communication-tools: 2
- https://www.gane.ai/index/hr/experience/frontline-employee-apps/2026-09: 2
- https://leadchangegroup.com/frontline-workforce-software/small-business: 2
- https://pebb.io/insights/employee-app-for-frontline-workers: 2
- https://speakap.com/insights/employee-app-objections: 2
- https://techsafety.org.au/resources/technology-safety-agencies/mobileservicedelivery: 2
- https://apps.apple.com/de/app/frontline-apps/id1581637553: 1

## Record

- Method: https://www.gane.ai/index/hr/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/hr.