# Salesforce Marketing Cloud: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/hr/vendors/salesforce-marketing-cloud

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Employee engagement surveys](https://www.gane.ai/index/hr/experience/employee-engagement-surveys/index.md) | 0% | 70 | 0% | 1 |

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 1 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Salesforce Marketing Cloud, from 1 of the 2 answers that named it (only the models that return a source list).

### Domains cited

- appcues.com: 1
- bloomreach.com: 1
- brevo.com: 1
- clevertap.com: 1
- cloudtalk.io: 1
- larksuite.com: 1
- nextiva.com: 1
- smarte.pro: 1
- voiceflow.com: 1

### Pages cited

- https://appcues.com/blog/user-engagement-tools: 1
- https://bloomreach.com/en/blog/best-customer-engagement-platforms: 1
- https://brevo.com/blog/customer-engagement-platforms: 1
- https://clevertap.com/blog/best-customer-engagement-platforms: 1
- https://cloudtalk.io/blog/customer-engagement-platforms: 1
- https://larksuite.com/en_us/blog/customer-engagement: 1
- https://nextiva.com/blog/customer-engagement-software.html: 1
- https://nextiva.com/blog/digital-engagement-platform.html: 1

## In its own words

What Salesforce Marketing Cloud's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: They know a thing or two about building relationships with digital marketing. (https://www.salesforce.com/marketing/salesforce-marketing-champions)
- For: You oversee marketing strategy, operations, or execution for your organization (https://www.salesforce.com/marketing/salesforce-marketing-champions)
- Customers named: Arxcient, Salesfive, Marcus Thomas, Stream Digital, LLC

## What it publishes

Every page salesforce.com exposes, read 2026-09-29: 10996 addresses. By kind, pages and the last 90 days:

- blog: 225 pages, 4 in the last 90 days, latest 2026-09-17
- case study: 98 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 4 pages, 0 in the last 90 days, latest undated
- conference or event: 8 pages, 1 in the last 90 days, latest 2026-09-08
- report or ebook: 29 pages, 1 in the last 90 days, latest 2026-09-09
- comparison: 44 pages, 0 in the last 90 days, latest 2026-04-23
- template or tool: 11 pages, 0 in the last 90 days, latest 2026-03-09
- glossary or explainer: 252 pages, 0 in the last 90 days, latest 2025-06-17
- podcast or video: 4 pages, 1 in the last 90 days, latest 2026-09-17
- news or press: 35 pages, 20 in the last 90 days, latest 2026-09-24
- Recent: 2026-09-24 news or press: Five dreamforce 2026 takeaways https://www.salesforce.com/news/stories/five-dreamforce-2026-takeaways/
- Recent: 2026-09-23 news or press: Higher education ai agents https://www.salesforce.com/news/stories/higher-education-ai-agents/
- Recent: 2026-09-17 blog: What does salesforce do https://www.salesforce.com/blog/what-does-salesforce-do/
- Recent: 2026-09-17 podcast or video: Building the agentic enterprise secrets from early adopters https://www.salesforce.com/news/stories/video/building-the-agentic-enterprise-secrets-from-early-adopters/
- Recent: 2026-09-16 news or press: Why we post trained our own reasoning model https://www.salesforce.com/news/stories/why-we-post-trained-our-own-reasoning-model/
- Recent: 2026-09-16 news or press: Missionsforce expansion agents nvidia openai partnerships https://www.salesforce.com/news/stories/missionsforce-expansion-agents-nvidia-openai-partnerships/

## Record

- Method: https://www.gane.ai/index/hr/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/hr.
