# Optum: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/hr/vendors/optum

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Employee wellbeing and mental health](https://www.gane.ai/index/hr/experience/employee-wellbeing-and-mental-health/index.md) | 0% | 94 | 100% | 1 |

## And against it

- "Some users have raised concerns about their services and data privacy." (Llama 4 Maverick, Employee wellbeing)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 1 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Optum, from 2 of the 3 answers that named it (only the models that return a source list).

### Domains cited

- betterbeing.com.au: 1
- esafety.gov.au: 1
- g2.com: 1
- reddit.com: 1
- sparkyourhealth.co.uk: 1

### Pages cited

- https://betterbeing.com.au/blog/online-employee-wellbeing-platforms-what-to-look-for: 1
- https://esafety.gov.au/key-topics/digital-wellbeing/how-to-look-after-your-mental-health-and-wellbeing-online: 1
- https://g2.com/categories/lifestyle-spending-account-lsa: 1
- https://g2.com/products/optum-lifestyle-spending-account/competitors/alternatives: 1
- https://reddit.com/r/therapists/comments/1bm1759/master_list_of_shady_companies: 1
- https://reddit.com/r/therapy/comments/1x3i0sj/any_online_therapy_recommendations_or_warnings: 1
- https://sparkyourhealth.co.uk/workplace-wellness-solutions-uk: 1

## What it publishes

Every page optum.com exposes, read 2026-10-05: 54537 addresses. By kind, pages and the last 90 days:

- blog: 917 pages, 0 in the last 90 days, latest 2025-03-04
- case study: 12 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 22 pages, 0 in the last 90 days, latest undated
- conference or event: 21 pages, 0 in the last 90 days, latest 2022-07-01
- report or ebook: 7 pages, 0 in the last 90 days, latest undated
- comparison: 24 pages, 1 in the last 90 days, latest 2026-09-14
- template or tool: 10 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 139 pages, 6 in the last 90 days, latest 2026-09-24
- podcast or video: 23 pages, 0 in the last 90 days, latest undated
- news or press: 115 pages, 2 in the last 90 days, latest 2026-09-17
- Recent: 2026-09-24 glossary or explainer: What to expect sleep study https://www.optum.com/en/care/learn/what-to-expect-sleep-study.html
- Recent: 2026-09-17 news or press: How owensboro health is creating more time for care https://www.optum.com/en/newsroom/medical-mental-health-care/how-owensboro-health-is-creating-more-time-for-care.html
- Recent: 2026-09-17 glossary or explainer: Pablo hemophilia support story https://www.optum.com/en/pharmacy-services/learn/pablo-hemophilia-support-story.html
- Recent: 2026-09-14 comparison: Urgent care vs emergency room https://www.optum.com/en/care/learn/urgent-care-vs-emergency-room.html
- Recent: 2026-09-11 glossary or explainer: Linda home infusion care story https://www.optum.com/en/pharmacy-services/learn/linda-home-infusion-care-story.html
- Recent: 2026-09-01 news or press: Ai makes healthcare support simpler https://www.optum.com/en/newsroom/health-tech/ai-makes-healthcare-support-simpler.html

## Record

- Method: https://www.gane.ai/index/hr/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/hr.