# Optum Financial, Inc. / ConnectYourCare LLC: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/hr/vendors/optum-financial-inc-connectyourcare-llc

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [HSA and FSA administrators](https://www.gane.ai/index/hr/rewards/hsa-and-fsa-administration/index.md) | 0% | 87 | 100% | 1 |

## And against it

- "A proposed class action filed 14 Oct 2026 alleges Optum Financial, Inc. and ConnectYourCare, LLC "unlawfully and deceptively add junk fees"" (Muse Glimmer 30B, HSA & FSA admin)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 1 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Optum Financial, Inc. / ConnectYourCare LLC, from 1 of the 1 answers that named it (only the models that return a source list).

### Domains cited

- alegeus.com: 1
- bbb.org: 1
- benely.com: 1
- classaction.org: 1
- empowerflex.com: 1
- fsa.gov.om: 1
- fsapartners.ed.gov: 1
- gov.uk: 1
- hrcertification.com: 1
- irs.gov: 1

### Pages cited

- https://alegeus.com/insights/spotlight-on-hsas: 1
- https://bbb.org/us/co/littleton/profile/health-savings-administrators/rocky-mountain-reserve-1296-90152808/complaints: 1
- https://bbb.org/us/co/littleton/profile/health-savings-administrators/rocky-mountain-reserve-1296-90152808/customer-reviews: 1
- https://bbb.org/us/me/portland/profile/health-savings-administrators/wex-health-inc-0021-563876/customer-reviews: 1
- https://bbb.org/us/mo/kansas-city/profile/bank/umb-financial-corporation-0714-99148816/customer-reviews: 1
- https://bbb.org/us/tx/houston/profile/health-savings-administrators/health-matching-account-services-inc-0915-90064778/customer-reviews: 1
- https://bbb.org/us/ut/draper/profile/health-savings-administrators/healthequity-inc-1126-22234692/complaints: 1
- https://bbb.org/us/ut/draper/profile/health-savings-administrators/healthequity-inc-1166-22234692/complaints: 1

## Record

- Method: https://www.gane.ai/index/hr/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/hr.
