# Microsoft Shifts: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/hr/vendors/microsoft-shifts

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Workforce scheduling](https://www.gane.ai/index/hr/core/workforce-scheduling/index.md) | 0% | 42 | 0% | 1 |

## What the models said for it

- "choose this if employees already work heavily in Microsoft Teams" (Perplexity Sonar, Workforce scheduling)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Microsoft Shifts, from 5 of the 5 answers that named it (only the models that return a source list).

### Domains cited

- soon.works: 4
- synerion.com: 4
- fitsmallbusiness.com: 3
- guideflow.com: 3
- assembled.com: 2
- desklog.io: 2
- firsthr.app: 2
- nowsta.com: 2
- softwarefinder.com: 2
- spotsaas.com: 2

### Pages cited

- https://soon.works/compare/best-contact-center-workforce-management-software: 4
- https://synerion.com/blog/10-best-workforce-management-software-for-2026: 4
- https://desklog.io/blog/best-workforce-management-software: 2
- https://firsthr.app/compare/core-hr/workforce-management-software: 2
- https://fitsmallbusiness.com/best-workforce-management-software: 2
- https://softwarefinder.com/hr/workforce-management: 2
- https://spotsaas.com/blog/10-best-workforce-management-software: 2
- https://agendrix.com/blog/best-shift-scheduling-apps: 1

## In its own words

What Microsoft Shifts's own pages state, read 2026-10-06. Stated by the vendor, not checked by the index.

- Free plan or trial: Try for free (https://www.microsoft.com/en-ca/dynamics-365/pricing-overview)
- Customers named: Lenovo, VIVID, G&J Pepsi-Cola Bottlers, Virgin Money, E.ON, Milpark Education, Contentsquare, ServiceNow

## Record

- Method: https://www.gane.ai/index/hr/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/hr.