# Medallia: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/hr/vendors/medallia

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Employee engagement surveys](https://www.gane.ai/index/hr/experience/employee-engagement-surveys/index.md) | 0% | 88 | 100% | 1 |

## And against it

- "Qualtrics, Medallia (often overkill at 500 unless you're highly distributed/regulated)" (Kimi K2, Employee engagement surv)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 1 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Medallia, from 6 of the 6 answers that named it (only the models that return a source list).

### Domains cited

- awardco.com: 3
- culturemonkey.io: 3
- infeedo.ai: 3
- sogolytics.com: 3
- techtarget.com: 3
- xoxoday.com: 3
- eletive.com: 2
- feedbackpulse.com: 2
- forrester.com: 2
- honestly.com: 2

### Pages cited

- https://awardco.com/blog/employee-engagement-platform-buyers-guide: 3
- https://infeedo.ai/blog/best-employee-engagement-platforms-for-hr-adoption: 3
- https://sogolytics.com/learning-center/employee-experience/employee-engagement-survey-vendor: 3
- https://culturemonkey.io/employee-engagement/employee-engagement-survey-vendor-comparison: 2
- https://culturemonkey.io/employee-engagement/employee-engagement-survey-vendor-rfp-template: 2
- https://eletive.com/blog/employee-survey-tools: 2
- https://feedbackpulse.com/resources/best-employee-engagement-software: 2
- https://forrester.com/report/the-employee-experience-management-platforms-landscape-q4-2024/RES181849: 2

## In its own words

What Medallia's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: Experience Management Software Platform (https://medallia.com/)
- For: enterprises (https://medallia.com/)
- Price stated: flexible pricing (https://medallia.com/)
- Certifications: CSA STAR, APEC CBPR, APEC PRP, CCPA, FedRAMP, GDPR, HIPAA, HITRUST
- Customers named: Volvo Cars, Pacific Life, Airbnb, 3M, Johnson & Johnson, Best Western, H&R Block, J&J

## What it publishes

Every page medallia.com exposes, read 2026-09-29: 4820 addresses. By kind, pages and the last 90 days:

- blog: 189 pages, 0 in the last 90 days, latest undated
- case study: 107 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 7 pages, 0 in the last 90 days, latest undated
- conference or event: 29 pages, 0 in the last 90 days, latest undated
- report or ebook: 43 pages, 0 in the last 90 days, latest undated
- comparison: 7 pages, 0 in the last 90 days, latest undated
- template or tool: 2 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 373 pages, 0 in the last 90 days, latest undated
- news or press: 450 pages, 0 in the last 90 days, latest undated

## Record

- Method: https://www.gane.ai/index/hr/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/hr.