# MassMutual: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 3 judge labels across 1 category by 3 of 14 models. Page: https://www.gane.ai/index/hr/vendors/massmutual

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [401(k) providers](https://www.gane.ai/index/hr/rewards/401k-providers/index.md) | 0% | 72 | 67% | 3 |

## And against it

- "Sued by its own employees for excessive administrative fees and poor-performing proprietary investments" (Kimi K2, 401(k) providers)
- "Users report annual "administrative fees" and "recordkeeping fees" of $250+ that seem opaque and unjustified." (DeepSeek V4 Flash, 401(k) providers)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 1 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 1 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 1 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named MassMutual, from 5 of the 6 answers that named it (only the models that return a source list).

### Domains cited

- investmentnews.com: 5
- reddit.com: 5
- trustpilot.com: 5
- bbb.org: 3
- forusall.com: 3
- news.bloomberglaw.com: 3
- employeefiduciary.com: 2
- news.bloombergtax.com: 2
- peifferwolf.com: 2
- planadviser.com: 2

### Pages cited

- https://investmentnews.com/regulation-legal-compliance/workers-allege-principal-financial-ran-459b-401k-as-a-fee-machine/268324: 4
- https://employeefiduciary.com/blog/whats-the-1-reason-for-401k-lawsuits-overpriced-or-superfluous-401k-services: 2
- https://forusall.com/401k-blog/excessive-401k-fees: 2
- https://news.bloombergtax.com/financial-accounting/principal-financial-sued-over-in-house-401k-funds-services: 2
- https://peifferwolf.com/principal-401k-investigation-retirement-funds-employee-benefits: 2
- https://purposefulfinance.org/a-guide-to-choosing-a-401k-provider: 2
- https://reddit.com/r/Bogleheads/comments/143kl70/picking_a_new_401k_provider: 2
- https://reddit.com/r/Bogleheads/comments/1kw87w4/anyone_else_have_bad_401k_choices: 2

## Record

- Method: https://www.gane.ai/index/hr/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/hr.