# InvGate Service Management: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/hr/vendors/invgate-service-management

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [HR help desk and case management](https://www.gane.ai/index/hr/experience/hr-help-desk-and-case-management/index.md) | 0% | 82 | 0% | 1 |

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 1 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named InvGate Service Management, from 2 of the 2 answers that named it (only the models that return a source list).

### Domains cited

- suptask.com: 2
- capterra.com: 1
- cofes.com: 1
- featurebase.app: 1
- firsthr.app: 1
- hrcloud.com: 1
- ibos.io: 1
- leadchangegroup.com: 1
- monday.com: 1
- proprofsdesk.com: 1

### Pages cited

- https://suptask.com/blog/best-hr-ticketing-system: 2
- https://capterra.com/help-desk-software: 1
- https://cofes.com/category/hr-software/page/2: 1
- https://featurebase.app/blog/hr-help-desk-ticketing-system: 1
- https://firsthr.app/compare/core-hr/hr-ticketing-system: 1
- https://hrcloud.com/resources/glossary/ai-hr-helpdesk-software: 1
- https://ibos.io/employee-service-desk-software-checklist: 1
- https://leadchangegroup.com/hr-help-desk-software: 1

## In its own words

What InvGate Service Management's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: The Service Management platform with built-in intelligence (https://invgate.com/service-management)
- For: IT operations (https://invgate.com/service-management)
- Price stated: Clear pricing (https://invgate.com/service-management)
- Free plan or trial: 30 days (https://invgate.com/service-management)
- Certifications: SOC 2 Type I, GDPR
- Customers named: Arcos Dorados, Mirgor, Harmony Public Schools, Peoples Bank, Farmacity, Smartmatic, Chesapeake Bay Academy

## What it publishes

Every page invgate.com exposes, read 2026-09-29: 9171 addresses. By kind, pages and the last 90 days:

- blog: 1343 pages, 25 in the last 90 days, latest 2026-09-29
- case study: 28 pages, 2 in the last 90 days, latest 2026-07-28
- webinar or virtual event: 2 pages, 0 in the last 90 days, latest undated
- conference or event: 41 pages, 0 in the last 90 days, latest 2026-04-17
- report or ebook: 50 pages, 0 in the last 90 days, latest undated
- comparison: 242 pages, 6 in the last 90 days, latest 2026-09-23
- template or tool: 4 pages, 1 in the last 90 days, latest 2026-08-13
- glossary or explainer: 26 pages, 3 in the last 90 days, latest 2026-09-08
- podcast or video: 1 pages, 0 in the last 90 days, latest undated
- news or press: 1 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-29 blog: All https://blog.invgate.com/all
- Recent: 2026-09-28 blog: Invgate service management workflow builder https://blog.invgate.com/invgate-service-management-workflow-builder
- Recent: 2026-09-25 blog: Help desk priority levels https://blog.invgate.com/help-desk-priority-levels
- Recent: 2026-09-25 blog: Physical audit capabilities in invgate asset management https://blog.invgate.com/physical-audit-capabilities-in-invgate-asset-management
- Recent: 2026-09-25 blog: Problem management software https://blog.invgate.com/problem-management-software
- Recent: 2026-09-25 blog: Digital asset inventory in invgate asset management https://blog.invgate.com/digital-asset-inventory-in-invgate-asset-management

## Record

- Method: https://www.gane.ai/index/hr/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/hr.