# Deputy: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 147 judge labels across 9 categories by 14 of 14 models. Page: https://www.gane.ai/index/hr/vendors/deputy

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Workforce scheduling](https://www.gane.ai/index/hr/core/workforce-scheduling/index.md) | 29% | 1 | 2% | 40 |
| [Workforce management suites](https://www.gane.ai/index/hr/core/workforce-management-suites/index.md) | 16% | 2 | 14% | 43 |
| [Time and attendance](https://www.gane.ai/index/hr/core/time-and-attendance/index.md) | 10% | 5 | 3% | 35 |
| [Frontline employee apps](https://www.gane.ai/index/hr/experience/frontline-employee-apps/index.md) | 2% | 5 | 7% | 14 |
| [Leave and absence management](https://www.gane.ai/index/hr/core/leave-and-absence-management/index.md) | 0% | 36 | 33% | 6 |
| [Workforce planning](https://www.gane.ai/index/hr/planning/workforce-planning/index.md) | 0% | 30 | 0% | 6 |
| [Contingent workforce management](https://www.gane.ai/index/hr/planning/contingent-workforce-management/index.md) | 0% | 39 | 0% | 1 |
| [People analytics](https://www.gane.ai/index/hr/planning/people-analytics/index.md) | 0% | 100 | 100% | 1 |
| [Performance management](https://www.gane.ai/index/hr/performance/performance-management/index.md) | 0% | 49 | 100% | 1 |

## What the models said for it

- "Deputy offers the strongest overall combination of time tracking, attendance management, scheduling, and workforce controls" (Claude Haiku 4.5, Time and attendance)
- "my default pick is Deputy for a mid-market company that wants scheduling without replacing its HR/payroll system" (GPT-6 Luna, Workforce scheduling)
- "Recommendation: Start with a trial of Deputy. It offers the broadest feature set for a mid-sized team" (Qwen 3.7 Flash, Time and attendance)
- "Deputy (*Best Overall*) ... a market leader for mid-sized businesses needing robust workforce management" (Gemini 3.5 Flash, Workforce scheduling)

## And against it

- "Support is a recurring pain point—staff often lack knowledge to resolve even basic issues... "underdeveloped" for its premium pricing" (Grok 4.20, Leave)
- "Multiple reviewers report "zero customer service"... the platform has stagnated—features haven't kept up with competitors despite increasing prices." (DeepSeek V4 Flash, Workforce scheduling)
- "smaller or specialized tools (e.g., Deputy, When I Work, Homebase) are better for SMBs or hourly/shift work but not full "suites."" (Grok 4.20, Workforce management sui)
- "all nine shared identifying worker data and information about online activity with third parties" (GPT-6 Luna, People analytics)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 4 | 3 | 2 | 10 |
| GPT-5.4 mini | 0 | 2 | 0 | 0 | 2 |
| Gemini 3.5 Flash | 1 | 7 | 1 | 0 | 9 |
| Perplexity Sonar | 4 | 6 | 0 | 0 | 10 |
| Grok 4.20 | 2 | 3 | 4 | 3 | 12 |
| Mistral Small | 2 | 6 | 3 | 1 | 12 |
| DeepSeek V4 Flash | 4 | 6 | 4 | 3 | 17 |
| Llama 4 Maverick | 1 | 2 | 3 | 1 | 7 |
| Qwen 3.7 Flash | 3 | 13 | 1 | 0 | 17 |
| Kimi K2 | 3 | 1 | 6 | 0 | 10 |
| GLM 4.7 FlashX | 6 | 7 | 2 | 1 | 16 |
| MiniMax M2.5 | 4 | 2 | 2 | 0 | 8 |
| GPT-6 Luna | 1 | 4 | 0 | 1 | 6 |
| Muse Glimmer 30B | 3 | 6 | 1 | 1 | 11 |

## Sources returned with these answers

The sites and pages cited by the answers that named Deputy, from 356 of the 401 answers that named it (only the models that return a source list).

### Domains cited

- leadchangegroup.com: 129
- softwareadvice.com: 116
- capterra.com: 112
- forbes.com: 111
- peoplemanagingpeople.com: 103
- g2.com: 96
- fitsmallbusiness.com: 93
- guideflow.com: 69
- selecthub.com: 58
- spotsaas.com: 49

### Pages cited

- https://fitsmallbusiness.com/best-workforce-management-software: 39
- https://leadchangegroup.com/employee-scheduling-software/mid-market: 38
- https://desklog.io/blog/best-workforce-management-software: 37
- https://forbes.com/advisor/business/software/best-workforce-management-software: 34
- https://forbes.com/advisor/business/software/best-employee-scheduling-software: 33
- https://guideflow.com/blog/workforce-management-software: 33
- https://dupple.com/learn/best-workforce-management-software: 31
- https://forbes.com/advisor/business/software/best-time-attendance-software: 30

## In its own words

What Deputy's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: The complete people platform for hourly work. (https://deputy.com/)
- For: Businesses (https://deputy.com/)
- Price stated: Start for free (https://deputy.com/)
- Starting price: 5 (https://www.deputy.com/pricing)
- Free plan or trial: Up to 31 days, no credit card required (https://deputy.com/)
- Certifications: Cyber Essentials, ISO 27001, SOC 2 Type II, TX-RAMP Level 2
- Hosting: Australia, United Kingdom, United States
- Customers named: Exit 11 Coffee, Mud Bay, UNTUCKit, trek, Eastham Ace Hardware, Hot Cookie, Mineral Ace Hardware, Alpha Coffee

## What it publishes

Every page deputy.com exposes, read 2026-09-29: 4337 addresses. By kind, pages and the last 90 days:

- blog: 2701 pages, 18 in the last 90 days, latest 2026-09-16
- case study: 432 pages, 0 in the last 90 days, latest 2025-10-21
- webinar or virtual event: 38 pages, 0 in the last 90 days, latest 2025-11-10
- conference or event: 4 pages, 0 in the last 90 days, latest undated
- report or ebook: 10 pages, 0 in the last 90 days, latest undated
- comparison: 27 pages, 0 in the last 90 days, latest undated
- template or tool: 47 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 85 pages, 0 in the last 90 days, latest undated
- podcast or video: 6 pages, 0 in the last 90 days, latest undated
- news or press: 220 pages, 3 in the last 90 days, latest 2026-09-10
- Recent: 2026-09-16 blog: Meal and rest break laws by state https://www.deputy.com/blog/meal-and-rest-break-laws-by-state
- Recent: 2026-09-10 news or press: Au https://news.deputy.com/au
- Recent: 2026-09-10 news or press: Shift workers are being rostered fewer hours each month resulting in more australians entering poly employment https://news.deputy.com/shift-workers-are-being-rostered-fewer-hours-each-month-resulting-in-more-australians-entering-poly-employment
- Recent: 2026-09-03 blog: 7 steps to strategic human resource management https://www.deputy.com/blog/7-steps-to-strategic-human-resource-management
- Recent: 2026-09-01 blog: Leave admin off your plate what s new in leave management plus https://www.deputy.com/blog/leave-admin-off-your-plate-what-s-new-in-leave-management-plus
- Recent: 2026-08-31 blog: Deputy wfm and payroll promo offer 3 months free https://www.deputy.com/insights/deputy-wfm-and-payroll-promo-offer-3-months-free

## Record

- Method: https://www.gane.ai/index/hr/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/hr.