# Creately: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 29 judge labels across 2 categories by 12 of 14 models. Page: https://www.gane.ai/index/hr/vendors/creately

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Succession planning](https://www.gane.ai/index/hr/performance/succession-planning/index.md) | 6% | 5 | 0% | 9 |
| [Org charts and org design](https://www.gane.ai/index/hr/planning/org-charts-and-org-design/index.md) | 0% | 19 | 10% | 20 |

## What the models said for it

- "If you want zero upfront cost: Start with Creately (free) or the Which Framework free tool" (GLM 4.7 FlashX, Succession planning)
- "If you need true zero cost, Creately's free visual planner is the most widely recommended." (Muse Glimmer 30B, Succession planning)
- "Creately (Free) - If you primarily need visual succession planning" (MiniMax M2.5, Succession planning)
- "Creately offers the most capable free tier among reviewed tools, with real-time collaboration and CSV import on the free plan" (Claude Haiku 4.5, Org charts)

## And against it

- "avoid or be cautious with Creately, SmartDraw, and Pingboard if you need scalable, low-maintenance, or HR-integrated org charts" (Mistral Small, Org charts)
- "Users report slowdown issues while working on complex diagrams." (Claude Haiku 4.5, Org charts)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 1 | 2 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 3 | 1 | 0 | 4 |
| Mistral Small | 0 | 0 | 0 | 1 | 1 |
| DeepSeek V4 Flash | 0 | 2 | 2 | 0 | 4 |
| Llama 4 Maverick | 0 | 0 | 3 | 0 | 3 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 2 | 1 | 0 | 3 |
| GLM 4.7 FlashX | 1 | 1 | 1 | 0 | 3 |
| MiniMax M2.5 | 1 | 1 | 1 | 0 | 3 |
| GPT-6 Luna | 0 | 1 | 0 | 0 | 1 |
| Muse Glimmer 30B | 1 | 1 | 1 | 0 | 3 |

## Sources returned with these answers

The sites and pages cited by the answers that named Creately, from 67 of the 68 answers that named it (only the models that return a source list).

### Domains cited

- firsthr.app: 35
- softwareadvice.com: 33
- getapp.com: 31
- planfix.com: 30
- zapier.com: 27
- capterra.com: 26
- forbes.com: 26
- fitsmallbusiness.com: 17
- creately.com: 16 (its own site)
- g2.com: 16

### Pages cited

- https://planfix.com/blog/industry-insights/best-organizational-chart-software: 30
- https://zapier.com/blog/best-org-chart-software: 27
- https://forbes.com/advisor/business/software/best-org-chart-software: 26
- https://firsthr.app/compare/general/org-chart-software: 20
- https://fitsmallbusiness.com/best-org-chart-software: 17
- https://getapp.com/hr-employee-management-software/succession-planning: 17
- https://firsthr.app/compare/performance/succession-planning-software: 15
- https://getapp.com/hr-employee-management-software/succession-planning/org/small-business: 14

## In its own words

What Creately's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: Visual Collaboration & Diagramming Platform (https://creately.com/)
- For: teams (https://creately.com/)
- Price stated: Monthly Annual Save $36/year USD USD USD EUR AUD Most Popular Starter For Professionals $ 5 / month 8 / month /mo $5/mo instead of $8/mo Billed annually at $60 Team For Growing Teams $ 5 user/ month 8 user/ month /user/mo Save $36/user/year Billed annually Business For Unlimited Users $ 89 / month 149 / month /mo Save $720/year Billed annually at $1068 Free For Everyone, Free-to-use Forever $ 0 /mo Forever free (https://creately.com/plans/)
- Starting price: 0 (https://creately.com/plans/)
- Free plan or trial: Get Started Free (https://creately.com/)
- Integrations claimed: 3 (https://creately.com/)
- Certifications: ISO 27001, SOC 2 Type II, HIPAA, GDPR, PCI DSS
- Hosting: United States, Europe (EU), Australia
- Customers named: Woonplus Schiedam, CBDWeb

## What it publishes

Every page creately.com exposes, read 2026-09-29: 12882 addresses. By kind, pages and the last 90 days:

- blog: 80 pages, 3 in the last 90 days, latest 2026-07-17
- webinar or virtual event: 12 pages, 0 in the last 90 days, latest undated
- conference or event: 21 pages, 0 in the last 90 days, latest 2023-09-21
- report or ebook: 2286 pages, 0 in the last 90 days, latest 2026-02-18
- comparison: 66 pages, 2 in the last 90 days, latest 2026-07-17
- template or tool: 17 pages, 0 in the last 90 days, latest undated
- podcast or video: 44 pages, 0 in the last 90 days, latest 2024-12-12
- news or press: 8 pages, 2 in the last 90 days, latest 2026-08-07
- Recent: 2026-08-07 news or press: News corp https://stage.creately.com/org-chart/fortune-500/news-corp
- Recent: 2026-08-07 news or press: News corp https://creately.com/org-chart/fortune-500/news-corp/
- Recent: 2026-07-17 comparison: Creately vs lucidchart uml https://stage.creately.com/reviews/creately-vs-lucidchart-uml
- Recent: 2026-07-17 comparison: Creately vs lucidchart uml https://creately.com/reviews/creately-vs-lucidchart-uml/
- Recent: 2026-07-17 blog: Lgbtq nonbinary genogram https://creately.com/blog/research-analysis/lgbtq-nonbinary-genogram/
- Recent: 2026-07-17 blog: How to make a large org chart readable https://creately.com/blog/hr-planning/how-to-make-a-large-org-chart-readable/

## Record

- Method: https://www.gane.ai/index/hr/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/hr.