# Confluence: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 5 judge labels across 4 categories by 4 of 14 models. Page: https://www.gane.ai/index/hr/vendors/confluence

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Course authoring tools](https://www.gane.ai/index/hr/learning/course-authoring-tools/index.md) | 0% | 49 | 0% | 2 |
| [Goals and OKRs](https://www.gane.ai/index/hr/performance/goals-and-okrs/index.md) | 0% | 26 | 0% | 1 |
| [HR help desk and case management](https://www.gane.ai/index/hr/experience/hr-help-desk-and-case-management/index.md) | 0% | 50 | 0% | 1 |
| [Org charts and org design](https://www.gane.ai/index/hr/planning/org-charts-and-org-design/index.md) | 0% | 67 | 0% | 1 |

## What the models said for it

- "Go with Jira Service Management if your tech team already lives in Atlassian." (Gemini 3.5 Flash, HR help desk)
- "Or OKR Board for Jira if you already use Jira" (GLM 4.7 FlashX, Goals and OKRs)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 0 | 1 |
| Perplexity Sonar | 0 | 0 | 1 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 1 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 1 | 1 | 0 | 2 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Confluence, from 10 of the 12 answers that named it (only the models that return a source list).

### Domains cited

- document360.com: 4
- easygenerator.com: 4
- guideflow.com: 4
- blissbook.com: 3
- capterra.com: 3
- selecthub.com: 3
- elearningindustry.com: 2
- github.com: 2
- gitnux.org: 2
- indoition.com: 2

### Pages cited

- https://document360.com/blog/help-authoring-tools: 4
- https://easygenerator.com/en/guides/elearning-software-authoring-tools: 4
- https://selecthub.com/c/elearning-authoring-tools: 3
- https://blissbook.com/: 2
- https://gitnux.org/best/authoring-software: 2
- https://guideflow.com/blog/employee-handbook-software: 2
- https://guideflow.com/blog/help-authoring-tools: 2
- https://indoition.com/online-help-authoring-tools-survey.htm: 2

## In its own words

What Confluence's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: Confluence is a team workspace where knowledge and collaboration meet. Create, organize, and discuss work with your team. (https://atlassian.com/)
- Free plan or trial: Get it free (https://trust.atlassian.com)
- Customers named: Software AG, DISH Wireless, EMC Insurance, CHG Healthcare, SOPHOS, Amadeus, Spoton

## What it publishes

Every page atlassian.com exposes, read 2026-09-29: 39569 addresses. By kind, pages and the last 90 days:

- blog: 4124 pages, 18 in the last 90 days, latest 2026-09-28
- case study: 89 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 326 pages, 0 in the last 90 days, latest 2016-08-11
- conference or event: 70 pages, 5 in the last 90 days, latest 2026-10-15
- report or ebook: 249 pages, 0 in the last 90 days, latest undated
- comparison: 118 pages, 2 in the last 90 days, latest 2026-09-11
- template or tool: 292 pages, 0 in the last 90 days, latest 2025-08-18
- glossary or explainer: 784 pages, 0 in the last 90 days, latest 2026-04-09
- podcast or video: 14 pages, 4 in the last 90 days, latest 2026-09-16
- news or press: 8 pages, 0 in the last 90 days, latest 2022-03-03
- Recent: 2026-10-15 conference or event: Atlassian san francisco bay area presents build ai agents zero code amp get the inside scoop on team 26 europe https://ace.atlassian.com/events/details/atlassian-san-francisco-bay-area-presents-build-ai-agents-zero-code-amp-get-the-inside-scoop-on-team-26-europe/
- Recent: 2026-09-30 conference or event: Atlassian pasadena presents ai at the speed of live how to lead your digital ensemble https://ace.atlassian.com/events/details/atlassian-pasadena-presents-ai-at-the-speed-of-live-how-to-lead-your-digital-ensemble/
- Recent: 2026-09-29 conference or event: Atlassian boise presents get credentialed rovo fundamentals https://ace.atlassian.com/events/details/atlassian-boise-presents-get-credentialed-rovo-fundamentals/
- Recent: 2026-09-28 blog: Hidden cost manual alignment https://www.atlassian.com/blog/leadership/hidden-cost-manual-alignment
- Recent: 2026-09-28 blog: Four gaps strategy outcome https://www.atlassian.com/blog/leadership/four-gaps-strategy-outcome
- Recent: 2026-09-28 blog: Strategy shifts organization follow https://www.atlassian.com/blog/leadership/strategy-shifts-organization-follow

## Record

- Method: https://www.gane.ai/index/hr/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/hr.
