# Assembled: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 6 judge labels across 1 category by 5 of 14 models. Page: https://www.gane.ai/index/hr/vendors/assembled

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Workforce management suites](https://www.gane.ai/index/hr/core/workforce-management-suites/index.md) | 0% | 17 | 0% | 6 |

## What the models said for it

- "Choose Assembled for a modern support organization that values usability, fast deployment, and clearer pricing." (Perplexity Sonar, Workforce management sui)
- "Choose Assembled if you are a fast-scaling tech company with heavily digital/chat-based support channels." (Gemini 3.5 Flash, Workforce management sui)
- "Look at NICE CXone, Verint, or Assembled for specialized capabilities." (DeepSeek V4 Flash, Workforce management sui)
- "consider modern cloud-native WFM tools (e.g., Assembled, Playvox, Injixo)" (Gemini 3.5 Flash, Workforce management sui)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 2 | 0 | 0 | 2 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 1 | 0 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 1 | 0 | 0 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Assembled, from 11 of the 12 answers that named it (only the models that return a source list).

### Domains cited

- assembled.com: 8 (its own site)
- soon.works: 6
- viewpointanalysis.com: 5
- cio.economictimes.indiatimes.com: 3
- g2.com: 3
- guideflow.com: 3
- rankite.com: 3
- workintelhub.com: 3
- amplifai.com: 2
- cxfoundation.com: 2

### Pages cited

- https://assembled.com/page/best-workforce-management-software: 7
- https://soon.works/compare/best-contact-center-workforce-management-software: 4
- https://viewpointanalysis.com/post/workforce-management-software-options: 4
- https://cio.economictimes.indiatimes.com/tools/10-best-workforce-management-software-for-enterprises/133654518: 3
- https://guideflow.com/blog/contact-center-workforce-management-software: 3
- https://amplifai.com/blog/call-center-workforce-management-wfm-software: 2
- https://assembled.com/page/nice-workforce-management-review: 2
- https://cxfoundation.com/blog/contact-center-workforce-management-software-providers: 2

## In its own words

What Assembled's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: Workforce management built for the AI era (https://assembled.com/)
- For: support teams (https://assembled.com/)
- Price stated: WFM is priced per agent per month, plus a platform fee. Copilot is also priced per agent per month. AI Agents are priced per conversation with the option to also price by resolution for AI Voice. CORE $25 /month, PRO $45 /month, ENTERPRISE $75 /month. AI Agents starts at $0.65 /conversation. AI Copilot starts at $35 /month. Workforce Management starts at $25 /month. (https://www.assembled.com/pricing)
- Starting price: $0.65 /conversation (https://www.assembled.com/pricing)
- Certifications: SOC 2, GDPR, HIPAA
- Customers named: Ramp, Canva, HubSpot, Robinhood, Stripe, DailyPay, Arbiter Sports, Marshmallow

## What it publishes

Every page assembled.com exposes, read 2026-09-29: 727 addresses. By kind, pages and the last 90 days:

- blog: 263 pages, 3 in the last 90 days, latest 2026-08-31
- case study: 42 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 1 pages, 0 in the last 90 days, latest 2024-11-26
- comparison: 16 pages, 0 in the last 90 days, latest 2025-09-16
- template or tool: 3 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 6 pages, 0 in the last 90 days, latest undated
- podcast or video: 1 pages, 0 in the last 90 days, latest undated
- Recent: 2026-08-31 blog: August 2026 product roundup https://www.assembled.com/blog/august-2026-product-roundup
- Recent: 2026-08-07 blog: Code review bottlenecks how we hill climbed our way to higher pr throughput https://www.assembled.com/blog/code-review-bottlenecks-how-we-hill-climbed-our-way-to-higher-pr-throughput
- Recent: 2026-07-30 blog: Introducing workflow monitoring https://www.assembled.com/blog/introducing-workflow-monitoring
- Recent: 2026-06-25 blog: Introducing data connectors https://www.assembled.com/blog/introducing-data-connectors
- Recent: 2026-06-15 blog: Assembled mcp use cases https://www.assembled.com/blog/assembled-mcp-use-cases
- Recent: 2026-05-21 blog: Assembled mcp https://www.assembled.com/blog/assembled-mcp

## Record

- Method: https://www.gane.ai/index/hr/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/hr.