# ADP RUN: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 14 judge labels across 7 categories by 7 of 14 models. Page: https://www.gane.ai/index/hr/vendors/adp-run

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Payroll software](https://www.gane.ai/index/hr/core/payroll-software/index.md) | 2% | 15 | 40% | 5 |
| [Employee onboarding](https://www.gane.ai/index/hr/experience/employee-onboarding/index.md) | 0% | 95 | 100% | 3 |
| [Time and attendance](https://www.gane.ai/index/hr/core/time-and-attendance/index.md) | 0% | 29 | 0% | 2 |
| [Background screening](https://www.gane.ai/index/hr/talent/background-screening/index.md) | 0% | 31 | 0% | 1 |
| [Compensation management](https://www.gane.ai/index/hr/rewards/compensation-management/index.md) | 0% | 52 | 0% | 1 |
| [HRIS and HCM platforms](https://www.gane.ai/index/hr/core/hris-and-hcm-platforms/index.md) | 0% | 37 | 0% | 1 |
| [PEO providers](https://www.gane.ai/index/hr/core/peo-providers/index.md) | 0% | 30 | 0% | 1 |

## What the models said for it

- "ADP is a long-standing provider with a strong reputation for reliability and scalability, making it a solid choice for mid-sized B2B firms" (Mistral Small, Payroll software)
- "A natural first choice if you want to minimize switching between payroll systems." (GPT-6 Luna, Time and attendance)
- "If you need a more comprehensive HR suite integration, RUN Powered by ADP or Mitratech AssureHire may be better fits" (Mistral Small, Background screening)
- "For more complex HR, compliance, or growth needs, compare ADP, Paychex, Rippling" (GPT-6 Luna, Payroll software)

## And against it

- "Users report high fees, poor customer support, and long wait times for help during peak periods" (GLM 4.7 FlashX, Payroll software)
- "some users advise avoiding for small teams" (Grok 4.20, Employee onboarding)
- "Legacy Enterprise Giants used by Micro-Businesses (Examples: ADP RUN, Paychex Flex)... Why to be cautious (for small teams under 20 employees)" (Gemini 3.5 Flash, Payroll software)
- "Examples: Paychex, ADP RUN, Paycom ... frequently charge extra fees for basic features, require multi-year contracts" (Gemini 3.5 Flash, Employee onboarding)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 1 | 2 | 3 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 1 | 0 | 1 | 2 |
| Mistral Small | 1 | 1 | 0 | 0 | 2 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 1 | 2 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 1 | 1 | 0 | 0 | 2 |
| Muse Glimmer 30B | 0 | 0 | 1 | 1 | 2 |

## Sources returned with these answers

The sites and pages cited by the answers that named ADP RUN, from 78 of the 84 answers that named it (only the models that return a source list).

### Domains cited

- adp.com: 28 (its own site)
- g2.com: 27
- capterra.com: 26
- fitsmallbusiness.com: 26
- forbes.com: 20
- techrepublic.com: 19
- quickbooks.intuit.com: 17
- gusto.com: 15
- softwareadvice.com: 14
- rippling.com: 13

### Pages cited

- https://forbes.com/advisor/business/software/best-payroll-services: 12
- https://quickbooks.intuit.com/r/payroll/best-payroll-companies: 12
- https://capterra.com/resources/payroll-software-for-small-businesses: 11
- https://adp.com/resources/articles-and-insights/articles/t/the-best-payroll-software-providers-for-small-businesses.aspx: 9
- https://techrepublic.com/article/best-payroll-software: 9
- https://resources.rework.com/tools/payroll/best-payroll-software-2026: 8
- https://adp.com/what-we-offer.aspx: 6
- https://fitsmallbusiness.com/best-payroll-services: 6

## In its own words

What ADP RUN's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: The ideal payroll and tax solution for any small business. (https://www.adp.com/logins/run-powered-by-adp.aspx)
- For: any small business (https://www.adp.com/logins/run-powered-by-adp.aspx)

## Record

- Method: https://www.gane.ai/index/hr/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/hr.