# 360 feedback: what AI models recommend, November 2026

Gane Index, November 2026 Edition. Asked as "360-degree feedback tool" and as "multi-rater feedback software", six framings each, to fourteen models with search on, on behalf of a mid-market B2B company. Page: https://www.gane.ai/index/hr/performance/360-feedback/2026-11

**Standing:** Lattice leads with 38% of first choices; verdict contested. 58 first choices across the direct, paraphrase, budget and scale prompts.

## First-choice share

| Rank | Product | Share | Negative rate | Labels |
|---|---|---|---|---|
| 1 | [Lattice](https://www.gane.ai/index/hr/vendors/lattice/index.md) | 38% | 11% | 57 |
| 2 | [Spidergap](https://www.gane.ai/index/hr/vendors/spidergap/index.md) | 19% | 10% | 48 |
| 3 | [Culture Amp](https://www.gane.ai/index/hr/vendors/culture-amp/index.md) | 9% | 17% | 54 |
| 4 | [Effy AI](https://www.gane.ai/index/hr/vendors/effy-ai/index.md) | 9% | 0% | 14 |
| 5 | [FeedbackPulse](https://www.gane.ai/index/hr/vendors/feedbackpulse/index.md) | 7% | 0% | 18 |
| 6 | [Leapsome](https://www.gane.ai/index/hr/vendors/leapsome/index.md) | 3% | 3% | 33 |
| 7 | [Teamflect](https://www.gane.ai/index/hr/vendors/teamflect/index.md) | 3% | 0% | 16 |
| 8 | [15Five](https://www.gane.ai/index/hr/vendors/15five/index.md) | 2% | 12% | 40 |
| 9 | [PerformYard](https://www.gane.ai/index/hr/vendors/performyard/index.md) | 2% | 0% | 20 |
| 13 | [SurveyMonkey](https://www.gane.ai/index/hr/vendors/surveymonkey/index.md) | 2% | 38% | 16 |
| 14 | [Google Forms](https://www.gane.ai/index/hr/vendors/google-forms/index.md) | 2% | 50% | 10 |
| 15 | [EchoSpan](https://www.gane.ai/index/hr/vendors/echospan/index.md) | 0% | 5% | 19 |

Rank is by share of first choices among all 81 products named; products with the same share are tied, and the order among them carries no meaning. The table lists those with at least 10 labels.

## Each model's first choice on the direct prompt

- Claude Haiku 4.5: Lattice; alternatives 15Five, Leapsome, People Element, Primalogik
- GPT-5.4 mini: Culture Amp; alternatives CR360, EchoSpan, HiBob
- Gemini 3.5 Flash: Lattice; alternatives Culture Amp, Leapsome, PerformYard, Spidergap
- Perplexity Sonar: Lattice; alternatives Leapsome, Questback, Small Improvements, Spidergap
- Grok 4.20: Lattice; alternatives Culture Amp, Leapsome, Spidergap
- Mistral Small: Spidergap; alternatives FeedbackPulse, Lattice, Synergita Perform
- DeepSeek V4 Flash: Lattice, Spidergap; alternatives Culture Amp
- Llama 4 Maverick: Spidergap; alternatives Culture Amp, Lattice
- Qwen 3.7 Flash: Lattice; alternatives 15Five, Betterworks, Culture Amp
- Kimi K2: Lattice; alternatives 15Five, Culture Amp, Spidergap
- GLM 4.7 FlashX: Spidergap; alternatives Culture Amp, EchoSpan, Lattice
- MiniMax M2.5: Spidergap; alternatives Culture Amp, EchoSpan, Lattice, Leapsome
- GPT-6 Luna: Lattice; alternatives 15Five, Culture Amp, Leapsome
- Muse Glimmer 30B: Spidergap; alternatives BambooHR, Culture Amp, Lattice, Leapsome

## Sources the answers cite

73 of 84 answers came back with a source list, from 14 of 14 models. Sites named in the most answers:

- softwareadvice.com: 34 answers, 45 citations
- capterra.com: 32 answers, 55 citations
- feedbackpulse.com: 30 answers, 36 citations
- nanoglobals.com: 30 answers, 30 citations
- teamflect.com: 24 answers, 26 citations
- forbes.com: 24 answers, 24 citations
- effy.ai: 18 answers, 18 citations
- hrtechsaas.com: 16 answers, 16 citations

Pages named in the most answers:

- https://nanoglobals.com/recommended/360-degree-feedback-tools (30 answers)
- https://softwareadvice.com/hr/360-degree-feedback-comparison (28 answers)
- https://forbes.com/advisor/business/software/best-360-feedback-software (24 answers)
- https://feedbackpulse.com/resources/best-360-review-software (22 answers)
- https://teamflect.com/blog/hr-tech/best-360-feedback-tools (21 answers)
- https://selectsoftwarereviews.com/buyer-guide/360-degree-feedback-software (16 answers)
- https://capterra.com/360-degree-feedback-software (15 answers)
- https://effy.ai/blog/360-feedback-software (15 answers)
- https://hrtechsaas.com/blog/best-360-degree-feedback-software-mid-market (15 answers)
- https://betterworks.com/magazine/best-360-degree-feedback-tools (12 answers)

## Warned against

- Culture Amp: 9 of 54 labels negative. "Avoid enterprise tools like Lattice, 15Five, or Culture Amp" (Grok 4.20, budget prompt)
- Spidergap: 5 of 48 labels negative. "multiple reviews complain about admins being able to view individual responses ... Use only if you have an external facilitator" (Grok 4.20, negative prompt)
- Google Forms: 5 of 10 labels negative. "Avoid "Jack-of-All-Trades" General Survey Tools (e.g., SurveyMonkey, Google Forms)" (DeepSeek V4 Flash, negative prompt)
- SurveyMonkey: 6 of 16 labels negative. "Avoid "Jack-of-All-Trades" General Survey Tools (e.g., SurveyMonkey, Google Forms)" (DeepSeek V4 Flash, negative prompt)

## Movement since October 2026

Floor: 13 points of share, measured on the calibration repeat.
Same leader: Lattice at 38%.

- Spidergap: 6% to 19%, +13. Inside the floor by 0 points · rank 5 → 2 of 81.
- Effy AI: 17% to 9%, −8. Inside the floor by 5 points · rank 2 → 4 of 81.
- Leapsome: 11% to 3%, −8. Inside the floor by 5 points · rank 3 → 6 of 81.
- Lattice: 34% to 38%, +4. Inside the floor by 9 points · rank 1 of 81, unchanged.
- Culture Amp: 6% to 9%, +3. Inside the floor by 10 points · rank 4 → 3 of 81.
- 15Five: 4% to 2%, −2. Inside the floor by 11 points · rank 8 of 81, unchanged.
- PerformYard: 4% to 2%, −2. Inside the floor by 11 points · rank 9 of 81, unchanged.
- SurveyMonkey: 0% to 2%, +2. Inside the floor by 11 points · rank 73 → 13 of 81.
- Google Forms: 0% to 2%, +2. Inside the floor by 11 points · rank 72 → 14 of 81.
- Primalogik: 2% to 0%, −2. Inside the floor by 11 points · rank 10 → 16 of 81.
- FeedbackPulse: 6% to 7%, +1. Inside the floor by 12 points · rank 6 → 5 of 81.
- Teamflect: 2% to 3%, +1. Inside the floor by 12 points · rank 11 → 7 of 81.

## Record

- Method: https://www.gane.ai/index/hr/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/hr.