# 360 feedback for enterprise buyers: what AI models recommend, September 2026

Gane Index, September 2026 Edition. Asked as "360-degree feedback tool" and as "multi-rater feedback software", six framings each, to twelve models with search on, on behalf of an enterprise B2B company. Page: https://www.gane.ai/index/hr/performance/360-feedback/2026-09/enterprise

This is the permanent record of the September 2026 Edition, published September 17, 2026 and superseded since. The current standing: https://www.gane.ai/index/hr/performance/360-feedback/enterprise/index.md

**Standing:** Culture Amp leads with 33% of first choices; verdict contested. 49 first choices across the direct, paraphrase, budget and scale prompts.

## First-choice share

| Rank | Product | Share | Negative rate | Labels |
|---|---|---|---|---|
| 1 | [Culture Amp](https://www.gane.ai/index/hr/vendors/culture-amp/index.md) | 33% | 8% | 59 |
| 2 | [Betterworks](https://www.gane.ai/index/hr/vendors/betterworks/index.md) | 31% | 7% | 46 |
| 3 | [Lattice](https://www.gane.ai/index/hr/vendors/lattice/index.md) | 6% | 12% | 49 |
| 4 | [Qualtrics 360 Development](https://www.gane.ai/index/hr/vendors/qualtrics-360-development/index.md) | 6% | 20% | 30 |
| 6 | [Spidergap](https://www.gane.ai/index/hr/vendors/spidergap/index.md) | 4% | 33% | 33 |
| 10 | [EchoSpan](https://www.gane.ai/index/hr/vendors/echospan/index.md) | 2% | 36% | 14 |
| 14 | [Leapsome](https://www.gane.ai/index/hr/vendors/leapsome/index.md) | 0% | 12% | 17 |
| 15 | [15Five](https://www.gane.ai/index/hr/vendors/15five/index.md) | 0% | 25% | 16 |

Rank is by share of first choices among all 48 products named; products with the same share are tied, and the order among them carries no meaning. The table lists those with at least 10 labels.

## Each model's first choice on the direct prompt

- Claude Haiku 4.5: Culture Amp; alternatives Lattice, Workhuman
- GPT-5.4 mini: Culture Amp; alternatives Leapsome, Qualtrics EmployeeXM
- Gemini 3.5 Flash: Betterworks; alternatives Culture Amp, Lattice, Leapsome, Qualtrics 360 Development
- Perplexity Sonar: Betterworks; alternatives Culture Amp, Lattice, Spidergap
- Grok 4.20: Culture Amp; alternatives Betterworks, Lattice, Qualtrics EmployeeXM
- Mistral Small: Betterworks; alternatives Culture Amp, Workhuman
- DeepSeek V4 Flash: Betterworks, Culture Amp; alternatives EchoSpan, Lattice, Leapsome, Qualtrics 360 Development
- Llama 4 Maverick: Betterworks; alternatives Culture Amp
- Qwen 3.7 Flash: Culture Amp; alternatives Betterworks, Lattice, Small Improvements
- Kimi K2: Betterworks; alternatives Culture Amp, Lattice
- GLM 4.7 FlashX: Betterworks; alternatives Culture Amp, EchoSpan, Spidergap
- MiniMax M2.5: Betterworks, Culture Amp; alternatives Lattice, Qualtrics 360 Development

## Sources the answers cite

66 of 72 answers came back with a source list, from 12 of 12 models. Sites named in the most answers:

- betterworks.com: 51 answers, 66 citations
- feedbackpulse.com: 49 answers, 78 citations
- workhuman.com: 45 answers, 50 citations
- nanoglobals.com: 39 answers, 39 citations
- guideflow.com: 28 answers, 30 citations
- teamflect.com: 27 answers, 29 citations
- engagedly.com: 21 answers, 23 citations
- peoplemanagingpeople.com: 19 answers, 19 citations

Pages named in the most answers:

- https://betterworks.com/magazine/best-360-degree-feedback-tools (51 answers)
- https://workhuman.com/blog/best-360-degree-feedback-software-tools (44 answers)
- https://feedbackpulse.com/resources/360-feedback-tools (40 answers)
- https://nanoglobals.com/recommended/360-degree-feedback-tools (39 answers)
- https://guideflow.com/blog/360-feedback-software (28 answers)
- https://teamflect.com/blog/hr-tech/best-360-feedback-tools (22 answers)
- https://feedbackpulse.com/resources/best-360-review-software (21 answers)
- https://engagedly.com/blog/best-360-degree-feedback-softwares (20 answers)
- https://peoplemanagingpeople.com/tools/best-360-degree-feedback-software (18 answers)
- https://worxmate.ai/resources/articles/360-feedback-software (14 answers)

## Warned against

- SurveyMonkey: 9 of 9 labels negative. "Tools like SurveyMonkey, Qualaroo, and easy-feedback-style platforms were built for one-off surveys, not enterprise 360 programs. For a large organization these are red flags" (DeepSeek V4 Flash, negative prompt)
- Spidergap: 11 of 33 labels negative. "Spidergap, while praised for its ease of use and affordability, is frequently cited in technical reviews as having "None" under "Integration Depth"... flagged concerns regarding confidentiality" (Qwen 3.7 Flash, negative prompt)
- Culture Amp: 5 of 59 labels negative. "Major HR suites (like certain implementations of Culture Amp or Lattice) if your primary goal is a standalone 360 process and you lack the implementation budget." (GLM 4.7 FlashX, negative prompt)
- Lattice: 6 of 49 labels negative. "Traditional SaaS tools like Lattice or Culture Amp charge you for all 5,000 "seats" every single month, costing hundreds of thousands of dollars for software that sits dormant" (Gemini 3.5 Flash, budget prompt)

## Record

- Method: https://www.gane.ai/index/hr/methodology
- License: CC BY 4.0. Cite as Gane Index, September 2026 Edition, www.gane.ai/index/hr.