# Zoho Survey: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 8 judge labels across 1 category by 5 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/zoho-survey

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Customer feedback and surveys](https://www.gane.ai/index/gtm/customer/customer-feedback-and-surveys/index.md) | 0% | 17 | 12% | 8 |

## What the models said for it

- "Look at higher-rated alternatives like QuestionPro, SmartSurvey, or Zoho Survey" (Grok 4.20, Feedback)
- "worth considering if you want more survey-specific tools or already use Zoho" (GPT-6 Luna, Feedback)
- "upgrading to Zoho Survey ($8-15/month) when you need advanced features" (Kimi K2, Feedback)
- "Cheapest paid feature-rich: Zoho Survey ~$7-8/mo" (Muse Glimmer 30B, Feedback)

## And against it

- "Free or basic tiers (e.g., Google Forms, basic SurveyMonkey/Zoho): Often lack robust encryption" (Grok 4.20, Feedback)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 2 | 0 | 2 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 1 | 1 | 1 | 3 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 1 | 0 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 1 | 0 | 0 | 1 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Zoho Survey, from 16 of the 17 answers that named it (only the models that return a source list).

### Domains cited

- frill.co: 6
- guideflow.com: 6
- surveysparrow.com: 6
- uschamber.com: 6
- capterra.com: 4
- customergauge.com: 4
- g2.com: 4
- tally.so: 4
- textmagic.com: 4
- costbench.com: 3

### Pages cited

- https://frill.co/blog/customer-feedback-tools: 6
- https://uschamber.com/co/grow/marketing/small-business-survey-tools: 6
- https://guideflow.com/blog/survey-software-tools: 5
- https://customergauge.com/blog/customer-experience-survey-software: 4
- https://textmagic.com/blog/top-customer-feedback-tools: 4
- https://capterra.com/survey-software: 3
- https://costbench.com/best/best-survey-platforms-2026: 3
- https://financesonline.com/12-best-survey-software-for-small-business: 3

## In its own words

What Zoho Survey's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: AI-powered online survey software for customer feedback, employee engagement, and market research. (https://www.zoho.com/survey)
- For: customer feedback, employee engagement, and market research (https://www.zoho.com/survey)
- Price stated: Free plan available. Paid plans start from ₹416/year. (https://www.zoho.com/survey)
- Starting price: ₹416/year (https://www.zoho.com/survey)
- Free plan or trial: Free plan available; 7-days free enterprise trial; No credit card required (https://www.zoho.com/survey)
- Hosting: USデータセンター
- Customers named: World Wide Worx, Arion Research, Hanley Consulting, Product Jungle, Apple, Adidas, HBO, Credit Suisse

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.