# Zendesk's native AI voice agents: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/zendesk-s-native-ai-voice-agents

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [AI voice agents](https://www.gane.ai/index/gtm/customer/ai-voice-agents/index.md) | 0% | 74 | 0% | 1 |

## What the models said for it

- "If you already use Zendesk for support: Go with Zendesk's native AI voice agents." (Grok 4.20, AI voice agents)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 1 | 0 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Zendesk's native AI voice agents, from 1 of the 1 answers that named it (only the models that return a source list).

### Domains cited

- botphonic.ai: 1
- devrev.ai: 1
- justcall.io: 1
- slashdot.org: 1

### Pages cited

- https://botphonic.ai/: 1
- https://devrev.ai/blog/best-ai-voice-agents-phone-support: 1
- https://justcall.io/blog/ai-phone-agent.html: 1
- https://justcall.io/blog/best-inbound-ai-voice-agents.html: 1
- https://slashdot.org/software/ai-phone-answering-agents/f-mid-size-business: 1

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.