# Zendesk Analytics: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/zendesk-analytics

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Customer intelligence and data science](https://www.gane.ai/index/gtm/gtm-data/customer-intelligence-and-data-science/index.md) | 0% | 133 | 0% | 1 |

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 1 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Zendesk Analytics, from 2 of the 2 answers that named it (only the models that return a source list).

### Domains cited

- basedash.com: 1
- capterra.com: 1
- chattermill.com: 1
- dovetail.com: 1
- draxlr.com: 1
- dupple.com: 1
- epcgroup.net: 1
- erpresearch.com: 1
- fullstory.com: 1
- guideflow.com: 1

### Pages cited

- https://basedash.com/blog/best-customer-facing-analytics-platforms-for-saas-2026: 1
- https://capterra.com/p/129749/Zoho-Analytics/pricing: 1
- https://chattermill.com/blog/best-customer-intelligence-tools: 1
- https://dovetail.com/customer-research/customer-experience-analytics-tools: 1
- https://draxlr.com/blogs/customer-facing-sql-analytics-tools: 1
- https://draxlr.com/embedded-analytics-pricing: 1
- https://dupple.com/learn/best-ai-customer-insights-tools: 1
- https://epcgroup.net/insights/power-bi-pricing-licensing-2026: 1

## The company

Zendesk; https://www.zendesk.com/; San Francisco, United States; founded 2007; about 3,830 employees (2020); public, zen on New York Stock Exchange. From Wikidata, fetched 2026-09-14.

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.