# Voxjar: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 18 judge labels across 1 category by 10 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/voxjar

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Contact center quality assurance](https://www.gane.ai/index/gtm/customer/contact-center-quality-assurance/index.md) | 21% | 1 | 0% | 18 |

## What the models said for it

- "Move to Voxjar immediately once you exceed 10-15 agents, as the flat fee becomes more economical than per-seat pricing." (Qwen 3.7 Flash, Contact center QA)
- "Best Overall for Very Low Budget: Voxjar – free tier, unlimited users, no per‑user fees, and easy to start." (GLM 4.7 FlashX, Contact center QA)
- "Self‑serve AI QA, unlimited users, free tier; AI scoring and coaching; no sales calls required" (GLM 4.7 FlashX, Contact center QA)
- "Go with Voxjar if you want maximum flexibility, transparency, and value." (Qwen 3.7 Flash, Contact center QA)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 2 | 0 | 0 | 2 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 1 | 0 | 0 | 0 | 1 |
| Perplexity Sonar | 0 | 2 | 0 | 0 | 2 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 1 | 1 | 0 | 0 | 2 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 3 | 0 | 0 | 0 | 3 |
| Kimi K2 | 1 | 0 | 1 | 0 | 2 |
| GLM 4.7 FlashX | 2 | 0 | 0 | 0 | 2 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 1 | 0 | 0 | 0 | 1 |
| Muse Glimmer 30B | 1 | 1 | 0 | 0 | 2 |

## Sources returned with these answers

The sites and pages cited by the answers that named Voxjar, from 48 of the 48 answers that named it (only the models that return a source list).

### Domains cited

- voxjar.com: 47 (its own site)
- capterra.com: 31
- getapp.com: 31
- softwareadvice.com: 31
- cloudtalk.io: 26
- g2.com: 26
- commsadvisor.com: 17
- guideflow.com: 13
- softwareadvice.co.uk: 12
- slashdot.org: 9

### Pages cited

- https://voxjar.com/best-call-center-quality-assurance-software-solutions: 43
- https://capterra.com/contact-center-quality-assurance-software: 28
- https://cloudtalk.io/blog/best-call-center-quality-assurance-software-based-on-g2: 26
- https://softwareadvice.com/quality-assurance: 25
- https://softwareadvice.com/quality-assurance/small-business: 21
- https://getapp.com/all-software/contact-center-quality-assurance/org/small-business: 20
- https://commsadvisor.com/contact-center-qa-software: 17
- https://voxjar.com/call-center-quality-assurance-software: 13

## What it publishes

Every page voxjar.com exposes, read 2026-09-29: 231 addresses. By kind, pages and the last 90 days:

- blog: 24 pages, 2 in the last 90 days, latest 2026-08-09
- case study: 10 pages, 0 in the last 90 days, latest undated
- comparison: 19 pages, 2 in the last 90 days, latest 2026-08-09
- template or tool: 5 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 47 pages, 0 in the last 90 days, latest undated
- Recent: 2026-08-09 comparison: Auto qa vs conversation intelligence vs speech analytics https://voxjar.com/blog/auto-qa-vs-conversation-intelligence-vs-speech-analytics/
- Recent: 2026-08-09 blog: Why qa sampling fails https://voxjar.com/blog/why-qa-sampling-fails/
- Recent: 2026-08-09 comparison: Auto qa vs conversation intelligence vs speech analytics https://voxjar.com/auto-qa-vs-conversation-intelligence-vs-speech-analytics
- Recent: 2026-08-09 blog: Why qa sampling fails https://voxjar.com/why-qa-sampling-fails
- Recent: 2021-06-27 blog: 10 customer service phone etiquette tips to keep callers happy https://voxjar.com/blog/10-customer-service-phone-etiquette-tips-to-keep-callers-happy/
- Recent: 2021-06-27 blog: 10 customer service phone etiquette tips to keep callers happy https://voxjar.com/10-customer-service-phone-etiquette-tips-to-keep-callers-happy

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.