# Voxjar alternatives: what AI models name instead, November 2026

Gane Index, November 2026 Edition. 206 of the 252 answers in the 1 category where Voxjar holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://www.gane.ai/index/gtm/vendors/voxjar/alternatives

## Named instead, most often (every category and segment added)

- EvaluAgent: 18
- MaestroQA: 18
- Scorebuddy: 12
- ScorebuddyCX: 12
- Zendesk QA: 10
- NICE CXone Quality Management: 9

## Contact center quality assurance

**Small business**: 57 of 84 answers did not name Voxjar (Voxjar is #1 of 13 at 20%).

- Scorebuddy: first choice in 9 of those 57
- EvaluAgent: first choice in 8 of those 57
- Zendesk QA: first choice in 7 of those 57
- CloudTalk: first choice in 4 of those 57
- Insightful: first choice in 4 of those 57
- ScorebuddyCX: first choice in 4 of those 57
- Klaus: first choice in 3 of those 57
- MaestroQA: first choice in 2 of those 57

**Mid-market**: 68 of 84 answers did not name Voxjar (Voxjar is #1 of 17 at 21%).

- MaestroQA: first choice in 8 of those 68
- EvaluAgent: first choice in 5 of those 68
- ScorebuddyCX: first choice in 4 of those 68
- Scorebuddy: first choice in 3 of those 68
- Zendesk QA: first choice in 3 of those 68
- AmplifAI: first choice in 2 of those 68
- Playvox QM: first choice in 2 of those 68
- Zoho Desk: first choice in 2 of those 68

**Enterprise**: 81 of 84 answers did not name Voxjar.

- NICE CXone Quality Management: first choice in 9 of those 81
- MaestroQA: first choice in 8 of those 81
- EvaluAgent: first choice in 5 of those 81
- Genesys Cloud Quality Management: first choice in 5 of those 81
- Observe.AI: first choice in 5 of those 81
- ScorebuddyCX: first choice in 4 of those 81
- NICE CXone QM: first choice in 3 of those 81
- Playvox: first choice in 3 of those 81

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.