# Velaris: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 10 judge labels across 3 categories by 5 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/velaris

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Customer success platforms](https://www.gane.ai/index/gtm/customer/customer-success-platforms/index.md) | 0% | 16 | 0% | 5 |
| [Customer intelligence and data science](https://www.gane.ai/index/gtm/gtm-data/customer-intelligence-and-data-science/index.md) | 0% | 40 | 0% | 4 |
| [Customer feedback and surveys](https://www.gane.ai/index/gtm/customer/customer-feedback-and-surveys/index.md) | 0% | 96 | 0% | 1 |

## What the models said for it

- "Best for AI-driven post-sales intelligence: Velaris." (Mistral Small, Customer intel)
- "An AI-native alternative gaining traction." (Qwen 3.7 Flash, Customer intel)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 1 | 0 | 1 |
| Mistral Small | 0 | 1 | 0 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 6 | 0 | 6 |

## Sources returned with these answers

The sites and pages cited by the answers that named Velaris, from 22 of the 22 answers that named it (only the models that return a source list).

### Domains cited

- velaris.io: 15 (its own site)
- g2.com: 8
- clientsuccess.com: 6
- skalin.io: 5
- softwareadvice.com: 5
- viewpointanalysis.com: 5
- albato.com: 4
- capterra.com: 4
- f6s.com: 4
- fitsmallbusiness.com: 4

### Pages cited

- https://velaris.io/articles/top-10-ai-customer-intelligence-software-tools-for-2026: 7
- https://viewpointanalysis.com/post/customer-success-software-options: 5
- https://albato.com/blog/publications/best-customer-success-software: 4
- https://clientsuccess.com/best-customer-success-software: 4
- https://fitsmallbusiness.com/customer-intelligence-platform: 4
- https://matrixflows.com/buyer-guides/best-customer-success-software: 4
- https://velaris.io/articles/top-10-customer-success-software-tools: 4
- https://capterra.com/customer-success-software: 3

## In its own words

What Velaris's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: The AI Customer Success Platform (https://velaris.io/)
- For: mid-market and enterprise B2B SaaS teams (https://velaris.io/)
- Price stated: Want a custom estimate for your organization’s needs? (https://www.velaris.io/pricing)
- Integrations claimed: 70 (https://velaris.io/)
- Certifications: SOC 2, GDPR
- Customers named: Hostaway, Protex AI, Kato

## What it publishes

Every page velaris.io exposes, read 2026-10-05: 595 addresses. By kind, pages and the last 90 days:

- blog: 282 pages, 0 in the last 90 days, latest undated
- case study: 3 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 1 pages, 0 in the last 90 days, latest undated
- conference or event: 1 pages, 0 in the last 90 days, latest undated
- report or ebook: 1 pages, 0 in the last 90 days, latest undated
- comparison: 55 pages, 0 in the last 90 days, latest 2026-02-12
- template or tool: 17 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 89 pages, 0 in the last 90 days, latest undated
- podcast or video: 6 pages, 0 in the last 90 days, latest undated
- Recent: 2026-02-12 comparison: Gainsight vs totango vs churnzero https://www.velaris.io/comparison/gainsight-vs-totango-vs-churnzero
- Recent: 2026-02-05 comparison: Totango vs gainsight https://www.velaris.io/comparison/totango-vs-gainsight
- Recent: 2025-10-15 comparison: Churnzero vs vitally https://www.velaris.io/comparison/churnzero-vs-vitally
- Recent: 2025-10-15 comparison: Custify vs planhat https://www.velaris.io/comparison/custify-vs-planhat
- Recent: 2025-10-15 comparison: Vitally vs custify https://www.velaris.io/comparison/vitally-vs-custify
- Recent: 2025-10-14 comparison: Totango vs planhat https://www.velaris.io/comparison/totango-vs-planhat

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.