# Vapi alternatives: what AI models name instead, November 2026

Gane Index, November 2026 Edition. 172 of the 252 answers in the 1 category where Vapi holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://www.gane.ai/index/gtm/vendors/vapi/alternatives

## Named instead, most often (every category and segment added)

- Retell AI: 13
- CloudTalk: 12
- Synthflow: 12
- Kore.ai: 6
- PolyAI: 5
- Bland AI: 4

## AI voice agents

**Small business**: 58 of 84 answers did not name Vapi (Vapi is #6 of 11 at 4%).

- Retell AI: first choice in 5 of those 58
- CloudTalk: first choice in 4 of those 58
- Botphonic: first choice in 3 of those 58
- Synthflow: first choice in 3 of those 58
- Aircall: first choice in 2 of those 58
- Quo: first choice in 2 of those 58
- Quo's Sona: first choice in 2 of those 58
- Smith.ai: first choice in 2 of those 58

**Mid-market**: 47 of 84 answers did not name Vapi (Vapi is #3 of 8 at 8%).

- CloudTalk: first choice in 8 of those 47
- Retell AI: first choice in 3 of those 47
- JustCall: first choice in 2 of those 47
- JustCall AI Voice Agent: first choice in 2 of those 47
- Upfirst: first choice in 2 of those 47
- Aircall AI Voice Agent: first choice in 1 of those 47
- Aloware: first choice in 1 of those 47
- Botphonic: first choice in 1 of those 47

**Enterprise**: 67 of 84 answers did not name Vapi (Vapi is #8 of 12 at 4%).

- Synthflow: first choice in 9 of those 67
- Kore.ai: first choice in 6 of those 67
- PolyAI: first choice in 5 of those 67
- Retell AI: first choice in 5 of those 67
- Bland AI: first choice in 4 of those 67
- NiCE Cognigy: first choice in 4 of those 67
- Cognigy: first choice in 3 of those 67
- OpenAI: first choice in 2 of those 67

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.