# UserVoice: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 7 judge labels across 3 categories by 5 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/uservoice

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Customer feedback and surveys](https://www.gane.ai/index/gtm/customer/customer-feedback-and-surveys/index.md) | 0% | 21 | 0% | 5 |
| [Community platforms](https://www.gane.ai/index/gtm/customer/community-platforms/index.md) | 0% | 37 | 0% | 1 |
| [Customer intelligence and data science](https://www.gane.ai/index/gtm/gtm-data/customer-intelligence-and-data-science/index.md) | 0% | 131 | 0% | 1 |

## What the models said for it

- "Best if your focus is feedback/ideation and product roadmaps." (Grok 4.20, Community)
- "Best for Product Feedback: Canny or UserVoice" (Qwen 3.7 Flash, Feedback)
- "For In-App/Website Feedback: ... UserVoice" (MiniMax M2.5, Feedback)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 1 | 0 | 1 |
| Grok 4.20 | 0 | 1 | 1 | 0 | 2 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 1 | 1 | 0 | 2 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named UserVoice, from 19 of the 21 answers that named it (only the models that return a source list).

### Domains cited

- uservoice.com: 9 (its own site)
- customergauge.com: 8
- frill.co: 6
- hellocustomer.com: 5
- g2.com: 4
- blog.hubspot.com: 3
- enterpret.com: 3
- kapiche.com: 3
- outreach.ai: 3
- sprig.com: 3

### Pages cited

- https://customergauge.com/blog/customer-experience-survey-software: 8
- https://blog.hubspot.com/service/customer-intelligence-platform: 3
- https://frill.co/blog/enterprise-feedback-management: 3
- https://kapiche.com/blog/best-customer-feedback-tools: 3
- https://outreach.ai/resources/blog/customer-intelligence-platform: 3
- https://typeform.com/blog/customer-feedback-tools: 3
- https://uservoice.com/blog/customer-feedback-tools: 3
- https://asknicely.com/blog/best-survey-apps-top-tools-to-transform-customer-feedback: 2

## The company

UserVoice; https://www.uservoice.com/; San Francisco, United States; founded 2008. From Wikidata, fetched 2026-09-14.

## In its own words

What UserVoice's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Customer intelligence platform (https://uservoice.com/)
- For: Product, customer success, and revenue teams (https://uservoice.com/)
- Price stated: Flexible pricing that scales with feedback volume and integrations. No per seat charges. (https://uservoice.com/pricing)
- Free plan or trial: free trials are available ... try UserVoice hands-on for 30 days (https://uservoice.com/pricing)
- Integrations claimed: 10 (https://uservoice.com/integrations)
- Certifications: SOC 2 Type II, GDPR, WCAG
- Customers named: Optimizely, Freewheel, Facts

## What it publishes

Every page uservoice.com exposes, read 2026-09-29: 319 addresses. By kind, pages and the last 90 days:

- blog: 226 pages, 98 in the last 90 days, latest 2026-09-21
- comparison: 8 pages, 7 in the last 90 days, latest 2026-08-31
- glossary or explainer: 2 pages, 2 in the last 90 days, latest 2026-08-26
- podcast or video: 2 pages, 2 in the last 90 days, latest 2026-07-31
- Recent: 2026-09-21 blog: Voice of the customer template https://uservoice.com/blog/voice-of-the-customer-template
- Recent: 2026-09-14 blog: Voice of the customer program https://uservoice.com/blog/voice-of-the-customer-program
- Recent: 2026-09-07 blog: Customer feedback survey https://uservoice.com/blog/customer-feedback-survey
- Recent: 2026-08-31 comparison: Aha alternatives https://uservoice.com/blog/aha-alternatives
- Recent: 2026-08-31 comparison: Canny alternatives https://uservoice.com/blog/canny-alternatives
- Recent: 2026-08-31 blog: Customer feedback management https://uservoice.com/blog/customer-feedback-management

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.