# Toast: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/toast

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Billing and subscription management](https://www.gane.ai/index/gtm/revops/billing-and-subscription-management/index.md) | 0% | 76 | 100% | 1 |

## And against it

- "Vertical-Specific All-in-One SaaS/POS Systems (e.g., Toast, legacy POS gateways) ... Many feature aggressive lock-in tactics, hidden processing surcharges, and harsh cancellation penalties." (Gemini 3.5 Flash, Billing)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 1 | 1 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Toast, from 3 of the 3 answers that named it (only the models that return a source list).

### Domains cited

- ftc.gov: 3
- capterra.com: 2
- g2.com: 2
- reddit.com: 2
- trustpilot.com: 2
- alium.io: 1
- businessresearchinsights.com: 1
- capterra.it: 1
- flexprice.io: 1
- gane.ai/index: 1

### Pages cited

- https://ftc.gov/news-events/news/press-releases/2026/10/ftc-states-take-action-against-toast-inc-over-hidden-unauthorized-fees-deceptive-subscription: 2
- https://alium.io/research/top-complaints-subscription-management: 1
- https://businessresearchinsights.com/market-reports/referral-market-120382: 1
- https://capterra.com/p/10008498/PayPal-Recurring-Payments/reviews: 1
- https://capterra.com/p/131433/Chargebee: 1
- https://capterra.com/p/131433/Chargebee/reviews: 1
- https://capterra.com/p/160859/Loopy-Loyalty/reviews: 1
- https://capterra.com/p/173343/Giftbit/reviews: 1

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.