# Ticketmaster: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 2 judge labels across 1 category by 2 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/ticketmaster

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Event management platforms](https://www.gane.ai/index/gtm/marketing/event-management-platforms/index.md) | 0% | 83 | 100% | 2 |

## And against it

- "ConsumerAffairs reviews describe poor customer service for festival passes... "the festival pass system was non-functional and overcomplicated"" (Muse Glimmer 30B, Event management)
- "independent event organizers generally avoid it due to high buyer friction and anti-competitive fee structures" (Gemini 3.5 Flash, Event management)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 1 | 1 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 1 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Ticketmaster, from 2 of the 2 answers that named it (only the models that return a source list).

### Domains cited

- bbb.org: 1
- ca.trustpilot.com: 1
- consumeraffairs.com: 1
- eventbrite.co.uk: 1
- expopass.com: 1
- inventry.co.uk: 1
- ivvy.com: 1
- jshay.events: 1
- localstalls.com: 1
- meetingmentormag.com: 1

### Pages cited

- https://bbb.org/us/ca/san-francisco/profile/event-ticket-sales/ticketweb-us-1116-454436/customer-reviews: 1
- https://bbb.org/us/fl/gainesville/profile/event-ticket-sales/event-tickets-center-inc-0403-235973866/complaints: 1
- https://bbb.org/us/fl/gainesville/profile/event-ticket-sales/event-tickets-center-inc-0403-235973866/customer-reviews: 1
- https://bbb.org/us/il/chicago/profile/ticket-brokers/ticketweb-llc-0654-1000052793/complaints: 1
- https://bbb.org/us/tx/pharr/profile/ticket-brokers/ticketweb-0915-90059376/complaints: 1
- https://ca.trustpilot.com/review/ticketweb.ca: 1
- https://consumeraffairs.com/entertainment/event-tickets-center.html: 1
- https://consumeraffairs.com/entertainment/stubhub.html: 1

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.